July 2023 by Google user
We had a lovely experience today, Dr K Magsi is very polite and professional, was my son Lucas first appointment at this GP practice. Also the receptionist who booked the appointment was really helpful. Really appreciate! Bianca J.
March 2023 by Kate Nelson
Very bad service not able to book an appointment by receptionist was told to go to A \\u0026 E spoke to Julie Jackson who was the office manager who said the same when I said I wasn?t happy she said that there were more doctors surgeries local. Was once the best doctors in Billericay but now one of the worse.
October 2022 by Diane Wood
Brilliant service this morning considering it is Monday. Call at 8.15 answered within 15 mins and doctor rang 10.20, picked up medication by 11. Makes you feel so much better knowing you are considered and treated as important.
October 2022 by Euan Coleman
Considering the general reviews I hear of GP surgeries, I've got only positive things to say about Western road. Staff all friendly and do a Great job of getting patient appointments especially for young kids
July 2021 by Graem Ferguso
Phone for repeat prescription at 2.15 no answer
March 2021 by Michael Saul
Had to call the surgery this morning for an appointment during the covid restrictions. Given a telephone appointment time and asked to send in photos of injury, which I did. The doctor called at the appointed time and I was prescribed medication for the injury which I collected an half hour latter from the local pharmacy Given these difficult times in I thought the whole episode was handled well and very happy with the service and care provided.
March 2021 by John Cockcroft
This is a brilliant surgery. On every occasion that I have had to go there they have been unfailingly helpful and efficient. Bravo to all the doctors nurses and staff there.
March 2021 by Gary Martin
Desperately trying to get a prescription. No answer on website. When I ring up it just says we are busy please hang up. If I don't get those tablets I could be missing Christmas permanently ?
January 2019 by Andy
Terrible service by jobsworths. Would not even answer a generic medical question. If registered here find a more customer focused surgery
