December 2023 by Mark Taylor
Super staff well organised, I picked up my ordered turkey, all went like clockwork, no waiting and it's Christmas Eve.
December 2023 by Lucille Dunford
Nice store with friendly staff. 2 hours free parking for customers.
December 2023 by G R
Undeniable quality with superior customer service.
December 2023 by Paul Devivo
Great shop.... Good products.Expensive.
November 2023 by Annes Winiarska
Extremely rude staff at customer service including manager Kim. Absolutely unacceptable to treat locals this way.
November 2023 by Kevin Emberson
Great selection with fair prices.
October 2023 by Thomas Marshall
Hitachino Nest is regularly stocked as well as Westmalle and Boon for very reasonable prices. Always extensive choice and excellent value. We miss the vouchers that we used to receive and have visited less as a result.
October 2023 by Gaurav Goel
Awful customer services. Had to queue even after using the hand held machine. Staff are totally incompetent !!
September 2023 by Cornelius HFC
I like the organic section at waitrose bu they use way too much rapeseed (canola oil and sunflower oil in things which they are simply doing for cost saving. A coconut red curry should have coconut in it not an extract and rapeseed oil. Watch out we are all being poisoned by these toxic seed oils.
August 2023 by Gareth Davies
A well stocked and pleasant branch. It has its own parking and the High Street Car Park is close by.
August 2023 by Shah Haider
Very tidy and full of stuff. Partners are very helpful except one at welcome desk when I took my returns she explained me how to do but she was not polite
July 2023 by Roy Francis
I like the products in Waitrose essential range they are quite reasonably priced but regular brands can be over priced compared to other big supermarkets. Also there are other things that they are missing like toys, dvd's and video games no one else sells this kind of stuff in Billericay high street so they are missing a killing here! The staff are extremely friendly here they always have a smile and say hello!!!
July 2023 by Helen Webb
Really great produce quality items even the shopping bags are the best
June 2023 by Victoria Whitehead
Livid. Bought some bits in Waitrose, as i do regularly, including some cocktail sausages, and after my 2 year old daughter had been eating them all day and had got to to the bottom of the package, I noticed that they are infested with maggot larvae! I Went in the store visibly distressed. Obviously as a mother - it was very upsetting for me to think that my child has been eating these all day and I would have hoped that the store would have at least cared a little bit? I understand they have limited powers in these things but instead of any sympathy, some very rude ignorant stuck up woman behind the customer service desk totally looked down her nose on me and then tried to tell me they was mustard seeds?! ? (which can I just add, are black, so she?s obviously not the most intelligent person in the world like she was making out to be!) (see photo of product) I have now lodged a formal complaint with head office as the store wasn?t even sorry, didn?t really care about my daughters health and basically just looked at me like I was crazy for being upset about this? I will not be leaving this.
June 2023 by stephen haynes
Great selection of products, coffee shop and ample parking.
