March 2024 by nikvikviknik
Overrated place...the prices go up every week..until Coca-Cola buy them getting more expensive and not much
March 2024 by Boris Kakrusskiy
* 3 years later update:I don?t think anything changed. 1st flat-white was a milky white coffee. Second attempt was a bit closer, but still didn?t taste right. None of other 2 staff were confident to make a flat-white. ShockingFlat whites are made with the use of only full-fat milk. Having learnt that very few Costa shops have read that in the Costa Standards Book - I have asked for my full-fat flat white.Classic - no full-fat milk, but they do sell the drinks - no idea what milk they put in and so to speak the coffee is so so...
January 2024 by Sophie Hicks
Guy serving was rude and
January 2024 by Mario V.
Great helpful staff!Wheelchair accessibility: Easily accessible
January 2024 by Ahmed Sami Bircan
They even can't give an top water .
December 2023 by Annaisfabolouis
The best hot chocolate I had in a costa shop! I was really touched by the kindness and patience of one of the man working there (maybe the manager?) , even if it was 2 am he was smiling to everyone and spreading positivity.Thank you.
November 2023 by geslei pasquini
The service leaves something to be desired, it seems like the employees are a bit tired.
October 2023 by David Donton
Easy to find
September 2023 by Nadia
I travel a lot and I stop at this costa a lot being one of my favourite coffe. Unfortunately every time my enthusiasm drops down when I approach the till. The staff is very rude, no eye contact, they almost force you to choose as quickly as possible and I was given a side eye by one of your employee, (a blonde tiny girl with Eastern European accent).I asked my cappuccino to be wam and I almost felt ashamed or guilty to ask.Please give your staff some sort of customer training and teach them how to smile at least to customers who pay their wages.The croissant was stale and dry at 5 am when you expect the greatest freshness.Thank you
August 2023 by Lucas Hinselmann
Honestly, Costa is not my favourite coffee out there. However, I travel often to London and will always stop by to order my coffee!An older man with grey hair (likely the supervisor) is a gentleman and deserves a raise!Superb customer service! Super kind and professional. He noticed me and my girlfriend looking at our coffee and came to ask if anything was wrong. We didn?t even need to complain or anything and he was already there ready to help!Impressive! Thank you!
July 2023 by Yagmur Peksen
I really want to thank the guy who works night shift today as a cashier! He was very friendly and knows how to be happy while working despite sleepless and impatient customers! Hope he ll take it?s rightful place :)
July 2023 by Ronna Fu
The staff seemed worn out, slow, and dissatisfied to serve; I'm not sure whether this is the usual. It's unfortunate that the welcome lounge just has one 24-hour cafe. Costa is not usually my first choice. In fact, it would be my last choice no matter where I went in the nation. With so many people passing by, the seating area needs to be cleaned up more.
July 2023 by Google user
The staff seemed worn out, slow, and dissatisfied to serve; I'm not sure whether this is the usual. It's unfortunate that the welcome lounge just has one 24-hour cafe. Costa is not usually my first choice. In fact, it would be my last choice no matter where I went in the nation. With so many people passing by, the seating area needs to be cleaned up more.
July 2023 by Federico Jr. Fernandez
Lousy crews especially the man at the till who does not even speak good english. Kept me waiting for 10 minutes for a simple cappuchino. Asked for a refund but insists on giving me the cappuccino which I declined. Should be more cordial and polite. Worst crew of costa.
July 2023 by Errol McPherson
Update, 01 July 23: Got only coffee again; noticed more flies in the pastries cabinet. Told both staff members and I've never seen such indifference!30 Apr 23.Stopped for and early-morning and a pastry, until I saw the fly that was industriously visiting each pastry one by one.Told the person serving and she just casually brushed it away. Clearly, hygiene is but an after thought in this place.
