March 2024 by Alii S
Doctor is very helpful and responsive !! Receptionist are polite and recommend the earliest appointment according to your condition! Always been sorted ASAP ?
January 2024 by Alex Burnett
Worst surgery I have ever used, the staff are passively polite but very often they trade that up for passive aggressive, dismissive or even rude. The Doctors are ok, not great not horrible, though one time I had a stand in doctor there, and he was leagues better than anyone else that works in this Surgery, so I might not know enough to judge. All I can say is the worst issue I ever had was handled by a temporary docter and I was very lucky that was the case. Bottom line, the staff are the main problem.
December 2023 by Lauren Bellerby
Extremely unhelpful dismissive Receptionist(s). Called for an appointment at 10:45 for my 6 week old baby (who is also 7 weeks premature). Was told that his GP has no appointments for many weeks and that I'll need to call in the morning to get an appointment. He is 6 weeks old, he should be able to get an appointment with ANY GP regardless of whether its 'HIS' GP. Spoke with health visitor who advised to call 111. Called 111 at 11.45 who told me GP needs to see him within 2 hours, conveniently the GP closes at 12 so now they won't see him at all.Appalled is an understatement. To not have appointments for adults is 1 thing but not seeing a premature 6 week old baby is utterly disgusting.
November 2023 by Marcelo Mau Salgado
Courteous recepcionists, always happy to help.
November 2023 by Susan King
Brilliant doctors especially Dr Win, have been with this surgery for over 30 years, always helpful and kind. Wouldn't change
August 2023 by Teresa Gage
An incredible doctors! The reception staff cannot do enough for you always helpful. I've got appointments last minute when needed and they have rushed through prescriptions when in an emergency! I cannot thank them enough for their service. Dr De Vivo is awesome!!!
July 2023 by Catherine Dungey
This practice is one to avoid. They are incapable of managing their emails, denying being in receipt of correspondence despite evidence to the contrary. They are unapologetic even when the fault clearly lies with them. Difficult to have in an person consultation with a GP (they are very rare like unicorns!) When they call with their very generous am or pm window whichever time period you have been allocated they give a maximum of 2 rings then hang up so chances are if you to work or have any sort of life at all it will be missed then you have to go through the whole process of calling the surgery which in itself takes real commitment..waiting on average 2 hours (really no exaggeration!) . It is such a shame that they are the gateway (GPs) to the other NHS or private services because they are obstructive and soo frustrating!
February 2023 by Alfie Whitnell
For people's safety and information, I had been at this practice for a few years and I ended up contacting the CQC and they did end up getting investigated for neglecting a serious health concern I was suffering and they laughed it off. I have been swore at by reception staff here, hung up on, and they have received files and documentation before about my medical condition then claimed I made all of it up. I found a much better surgery now which listens to me and the staff are welcoming and lovely, but please avoid this surgery if possible.
February 2023 by Butterfly's & Stitches
Been with this surgery for 20 years my GP Dr De Vivo is the most wonderful amazing Doctor I could ever ask for!. I have many health issues and one was a very rare tumor as a teen and only had one symptom but he caught it straight away and i ended up needing emergency surgery before it became more serious.I cant recommend enough!?
December 2022 by Joy glover
Why can?t anyone answer the phone I have been number 1 in the queue for 10 minutes??
December 2022 by Gemma Clarke
Disgusting service from the reception staff very rude I would not recommend joining here I will be looking into moving!
November 2022 by Justin Dean
The frustration is call before 8 am or after 3pm to make appt no other times.....
November 2022 by Magdalena Czechowski
Good accessible GP, quick and efficient appointments.
November 2022 by dee dee (norabattythe3rd)
I'm leaving review because of my sister, my sister kept going back to this Dr because of feeling constantly ill, the receptionist wouldn't give her an appointment and kept fobbing her off!In the end she took herself to hospital, within seconds they rushed her to surgery, she nearly died due to peritonitis, and ulcerated colon and diverticulitis. We nearly lost her due to lack of care from this surgery.She also has hernias, the Dr's advice, do stomach crunching! She now has to have these operated on. Useless surgery.
November 2022 by Thomas Stanford-Eyre
This suffers the same problem as most, reception staff are very unprofessional. Dr Htun doesn't seem to know what he is doing and definitely doesn't care about why you are there.Opening hours are Monday to Friday so if you happen to work a Monday to Friday job then your chance of ever seeing your GP falls to 0. Not that there's anyone there to pick the phone up at 8am anyway!Since I've moved to Colchester Its become alot more obvious how bad blyths meadow is.