Book Stores in Braintree, Essex

“Massive fan of the works. Love the mix of art supplies, books and games. The staff always seem happy and friendly at work and are quick to help you if your in need of a hand. First time being in this store up Braintree but just like my local store they are fantastic energetic lot that seem to enjoy their work environment which means it makes a great place to shop and easy to leave with more then you meant to buy.”

“I worked at WHSmiths about 2 years ago now, as a cashier. Due to Asperger's, introversion & dyscalclia I sometimes found the customer service, cash handling & multitasking difficult. The manager at the time I feel was extremely unprofessional, angry & rude. He criticized alot & angrily asked how I could be college educated when I couldn't even do "simple maths at your age". I understand this guy possibly was under alot of pressure & maybe abit understaffed perhaps, however the manner he spoke & treated me was not on & really made me feel very angry & upset. Thankfully there appears to be a new manager here now, I hope he is less hostile. I don't hold any hard feelings towards the old manager & hope he has calmed down since, & has found alternative ways of dealing professionally with his colleagues, whenever he is now.”