August 2023 by Google user
Staff very friendly and helpful, area clean access good for disabled and wheel chair. Drinks makers on the day could have spent more time making drinks than chit chat between each other. Not to say they cannot talk but on that day it was a bit OTT. But usually very good.
August 2023 by Ian Harris
Staff very friendly and helpful, area clean access good for disabled and wheel chair. Drinks makers on the day could have spent more time making drinks than chit chat between each other. Not to say they cannot talk but on that day it was a bit OTT. But usually very good.
June 2023 by Andy Crabbe
Popped in here for a coffee while shopping must say it was a very pleasant experience staff we're very friendly and good at what they do wide selection of drinks and snacks
June 2023 by Abed Ahmed
This is the most SLOWEST costa ever!It would be quicker to get the coffee beans and grind them yourself by hand and prepare the coffee by boiling the kettle by using a magnifying glass on the kettle.Absolutely garbage service!
April 2023 by K L
Wow, a Costa that knows what they're doing!Amazing experience, probably the busiest Costa I have ever been in and everything was running smoothly and staff were happy, whoever trained these guys should visit the Southend,Rayleigh and Hockley Costas to improve their services.
February 2023 by trevor hoyte
A very busy Costa with very little space.Served by Adriana who couldn?t care less if she served me or not. No customer service, smile or thanks. Impolitely spoken to. Had to ask for a receipt twice. Put it on the counter rather than my outreaching hand. Wasn?t asked if I was drinking in or taking away. Spoke with the lady making the drink, Maddie who made it to take away. Regret going to be honest. Not money well spent.
February 2023 by Meg
Friendly staff, food and drinks were yummy!Have heard customers complain about lack of seating- not the staff's fault?! Bless them, can hardly build an extension onto the building themselves and increase seatingThere is sometimes a queue, but I just choose to pop to another shop first and go back afterwards. Again, unavoidable and can't be helpedStaff definitely deserve to be cut some slackAll in all, a lovely little café, lovely staff, will always be our go to
December 2022 by LESLEY FERNANDES
Would be nice if it was a bit more festive perhaps a few decorations ?
October 2022 by Chris Pullum
Friendly and quick service, always good
October 2022 by Lisa Musk
Very busy costa it is open before 10 o'clock which is great if you get to the shopping outlet before 10.Had a lovely lemon muffin good service
October 2022 by Linda Matthews
Good coffee, delicious bacon roll what more can I say!Except will definitely revisit.
October 2022 by Michael Peirson
Great at this location. Sit outside and people watch with a hot drink.
August 2022 by Claire Joe
EXCELLENT service! Wonderful food! Quick and delicious. Special shout out to the wonderful young staff Frank and Darcy! Will 100% be visiting again
August 2022 by Clarize
EXCELLENT service! Wonderful food! Quick and delicious. Special shout out to the wonderful young staff Frank and Darcy! Will 100% be visiting again
July 2022 by Jennifer Catherine Prosser
Really friendly and eco-friendly cups etc, polite staff thanks for a great coffee and first experience within your Costa
