March 2024 by Mags Marlow
Very helpful. Braintree is lucky to have an independent jeweller with a personal touch.
March 2024 by Vultures 69
Gave them a broken but significantly sentimental ring, quoted the best price, promised good quality and a total repair and refresh of the ring. Went back to pick it up and was amazed at the quality of the work, the engraving had been refreshed perfectly, the repair invisible, and shined to a standard not seen since initial purchase. No hidden charges or costs, quoted price was what I paid. Fantastic guys, local business, supplying quality service.
March 2024 by danielle preston
Went in to get a quote on how much it would be to put a opal stone inside a 9ct ring that had previously fallen out. Bare in mind all the claws were in tact and no damage at all. I got told by I'm assuming David himself quite abruptly that it's going to cost me £250, spoke to me like I was a 5 year old and told me claws needed replacing ...... funny as I had been to Halstead that very day and spoke to a nice man from Websters Jewlers that looked at the same ring and quoted me £30 !!!! Won't be going back him ever again and shame I had to give a "one star" to even write this review!
March 2024 by Joanne Martin
Dave is the best! not just an excellent jeweller but a real lovely down to earth guy. He has made myself and my husband some gorgeous pieces, and we wouldn?t go anywhere else even after moving back to London two years ago. He?s got lots of beautiful items in his shop, but if nothing catches your eye or you want something very special Dave can, and will, make it.
March 2024 by Nicky Wise
Had 2 very sentimental rings made bigger by 5 sizes. I am so pleased with them. Beautiful work and excellent customer service from Dave and Fred.
March 2024 by Anthony Georgiou
Me and my Fiancé have been searching for an engagement ring for a while now, I came across this little GEM Shop in Braintree.I was very happy with the service I received it was absolutely excellent . The ring was amazing quality and at such a good price.Cannot thank you enough!
March 2024 by Arthur Dennis
Great service in this shop! Friendly fair and the prices are the best iv found. Was able to resize some bits for us while we waited at an amazing price. Quality items and so much variety. I?d recommend Dave and Young Freddie 100%Appreciate the time and service I received.Frank
March 2024 by Ashley Bull
Tried to charge me £80 to remove some links on a watch, went to timpsons opposite who did it for £10
March 2024 by Maureen Costello
Went in to have 3 links taken off to shorten Was told £180 cash only. My daughter has told me off, daylight robbery Said he has taken advantage of a grieving woman This is unacceptable & disgraceful not even given a receipt. Shocking.... 0 stars
March 2024 by dolly andrews
Had such a good experience, everyone was so friendly and helpful and outstanding customer service. Thanks again!
March 2024 by Capri Collection
Visited the shop on Saturday and was very happy with the services I was given.I brought in my ring for a valuation, was by far the best offer I had received from any of the local jewellers! And everyone was welcoming and helpful.Definitely will be returning.Thanks again!
October 2023 by Michael Rigby
Rude!! Shouldn't be working with the public! Didn't even get the gold quality right on what I showed him ?
May 2023 by Kimberley
Not sure what all the negative reviews are about. I recently had David send off a chain for repair, it was a really fair price, it was ready for pick up when he said it would be and we had a really nice chat.Couldn?t fault the service I received. It was the first time I?ve used this business and I will definitely use it again and would happily recommend it to others. Thanks David for your help.
November 2022 by David Dixon
My mum went in to ask about a ring resizing and was quoted £175, about twice as much as elsewhere!He also told her an old brooch didn't have any diamonds, when it definitely does.
November 2022 by david connolly
David Dixon ..in reply to your review I am sorry to see that your mum has totally mis understood what I said to her the quote for the repair was for both the ring and the brooch together I also informed her the brooch did indeed have small Diamond chips in it and the repair may cause some to become loose or dislodged when undergoing work and my advice was not to have a repair done I hope this clarifies your misunderstanding
