February 2024 by Barry Broad
Very helpful staff.Loads of advice and no pressure to make a purchase . Will definitely be back.
February 2024 by Mellissa Nicol
Customer service is shocking.Avoid.
February 2024 by Donnamarie Newton
Wouldn't even give them a one starWorst place to purchase anything !! Avoid.
February 2024 by Ebony Samm
DO NOT ORDER FROM AMAZON OR THIS COMPANYI?m absolutely appauled I bought an Arcadia DHP and pro lamp holder & bracket from them, it broke within 2 months, I messaged them countless times just to be ignored, called multiple times and the lady on the phone said she can?t do anything and that I?d just have to wait for a reply back off them on Amazon which left my gecko without heat, being a reptile shop should know better and clearly do not care about the welfare of reptiles, they sell you faulty products and do nothing about it and ignore you, money grabbers, disgusting.
February 2024 by Gary Theobald
Great place. Knowledgeable staff and competitive prices
February 2024 by Family McPherson
Fantastic shop with very helpful and informative staff. No question is too hard for them to answer. Lots of advice and experience is on offer here so don't be afraid to ask.
January 2024 by Bethan Cook
Very knowledgeable staff who spent time making sure that we got the right product for our needs
December 2023 by Dan Hunt
Popped in on the off chance with my son, Was met by a very helpful young lady who could not help enough, made my boys day, will 100% be back. Thank you.
December 2023 by Darren Martin
Bought my Moroccan Uromastyx Drax from here around 5-6 years ago. Great place to buy reptile supplies such as substrate. Lovely staff and cool to see all the different reptiles for sale/being looked after ??
December 2023 by Heidi Hammond
Fantastic service from this shop. They went above and beyond to get our delivery to us in time for my sons birthday. Will definitely use them again and will recommend them to others. Thank you so much
December 2023 by Lisa Adams
Great people, lots of knowledge. I've bought many reptiles from here and not had any issues. Highly recommend
November 2023 by Mean- Machine25
Do not buy items sold by them via Amazon. They sent me completely the wrong item! Now I have to waste my time sending the item back, waiting for a refund, and now it's delayed my daughters lizard enclosure. Not a happy person.
October 2023 by Tiffany Walters
We have a leopard gecko at home and normally I order live food online. But we drove past this shop on the off chance and i didnt even know it was there! The live food is very reasonably priced and good quality.I didn't get the ladies name but she was lovely and very informative, we will 100% be using this shop going forward for all our reptile needs :)
September 2023 by Keith Radbourne
Bit disappointed with their online selling manner, purchased live food, next day received email saying cancelled, no reason, if you're out of stock surely a quick message saying that would be better than cancelled :(
August 2023 by sebastian james
Great shop! Love it
