February 2024 by Amanda Shears
Thanks guys speedy and good service at reasonable rate. ?
November 2023 by tracey Hayto
Fitted me a part worn Continental tyre which actually looked brand new with the sticker still on for £35 including fitting. No appointment needed so just pop in when you need to. Also sorted out an issue with my tyre pressures the following day and re set the system for me. Couldn't fault them and will definitely be getting my tyres from them in future.
November 2023 by Eddie Sadorra
It?s not good service in family tire.It?s used to be good but not anymore.100% no recommendations.I went there to do fix my tire cos I pay only £10 they just ignoring my car.0 recommendation.
October 2023 by Mathew Pickles
Very good at what they do and they never leave you waiting, if there's a queue they'll be with you as soon as they can. Great service and friendly staff
October 2023 by Dawn Turner
I have been using the Family Car Centre for a couple of years now and they are brilliant. Always fair and honest - I have brought cars in with problems and every time they take the time to show and explain to me what is wrong and what the best/most cost effective way is to fix it. I wouldn't take my car anywhere else for work, and I hope the MOT bay is back up and running soon!
September 2023 by Robs Reviews
This has been a turn to 1st for tyres and mot's for many years now. The prices have gone up a lot, but the service hasn't always matched that. I had a trye fitted this week, and the person who took off my wheel smacked the brake disc and guard.But it's OK because he bent some of it back into shape!The yard, although looking like most of the tyres, were dropped off by a plane and are actually well organised. They can tell almost instantly if what you require is in stock. Huge bit of advice, GET A RECEIPT because if something should go wrong they'll not be interested in helping without one.
August 2023 by Stuart Clark
Excellent service from these guys at very affordable prices. I?ve been using them for years great customer service.Service: Tires
August 2023 by Lee Brookes
Phoned up at 9am Monday morning hoping to get my brake pads done, spoke to Kevin who squeezed me in straight away! Top bloke Quality service and price.Service: Tires
August 2023 by Charles Kadavil
I've never seen such a shocking and terrible service in my life. If i could give them no stars then would happily do so. Goes like this - I approached these guys almost 2 months back to carry out some repairs. As I'm under warranty I asked them for a quote on their letter head to provide to my warranty company. Kev instantly said pay £80 and it will be done. After paying he gives me a letter with only the faults and no pricing. I mean how am I supposed to ask the warranty company for money with no prices? Had to go to the center 10 times, call them daily but only managed to get it after a month. Went there today to discuss but despite standing there for over 15 mins not one person bothered to ask me what am I looking for. The arrogance of these guys are appalling. They act like they are the only garage in the whole of braintree and we are supposed to beg to them. Now I'm waiting for them to come up with a defensive reply to protect their image and put me down. Chris the manager is nice because he heard me out a while back and helped me with the quote instantly but ur employees need some coaching on how to treat your customers. I will buy a new car but never ever use these people. STAY AWAY!!!
July 2023 by Nikola Conkova
Very happy with the service , great price with amazing staff, very helpful, and very quick. Definitely recommend ??????Service: Tires
July 2023 by ChArLeS FrAnCiS
I've never seen such a shocking and terrible service in my life. If i could give them no stars then would happily do so. Goes like this - I approached these guys almost 2 months back to carry out some repairs. As I'm under warranty I asked them for a quote on their letter head to provide to my warranty company. Kev instantly said pay £80 and it will be done. After paying he gives me a letter with only the faults and no pricing. I mean how am I supposed to ask the warranty company for money with no prices? Had to go to the center 10 times, call them daily but only managed to get it after a month. Went there today to discuss but despite standing there for over 15 mins not one person bothered to ask me what am I looking for. The arrogance of these guys are appalling. They act like they are the only garage in the whole of braintree and we are supposed to beg to them. Now I'm waiting for them to come up with a defensive reply to protect their image and put me down. Chris the manager is nice because he heard me out a while back and helped me with the quote instantly but ur employees need some coaching on how to treat your customers. I will buy a new car but never ever use these people. STAY AWAY!!!
July 2023 by Jade Phillips
Amazing customer service friendly and kind people done the job straight away thank you all so muchService: Tires
June 2023 by Le On
Really quick service, good prices and quality tyres. Very busy at peak times. parking can very tight but the guys do a good job of organising it all. Recommended!
May 2023 by jason ross
While I had my R8 in bits yesterday I noticed the sign say air conditioningSo I popped in on the off chance that they could hopefully do itI?m pretty ocd where my vehicle goes for repairsNice to old Kev again this time putting money their way5star service from Kevin & great care taken Microfibre cloth over the cars paintwork where the pipes rested& ice cold air conditioning againHuge thanks ladsJ RossJRM RecoveryService: Air conditioning
May 2023 by Richard Chalklin
Always so welcoming. Pulling into these guys is like a pitstop. Super quick and nothing is too much trouble
