December 2023 by Gareth Phillips
My last experience of a store visit was many years ago. Popped in to a new informal look and had our details updated from a house move swiftly and effortlessly. Really great service from Amber who is great at her job. If you are looking at changing banks... Then give them a look. I am sure you will be impressed.
October 2023 by Crypto Gypsy
A lot of good things are said on here about this branch and its staff.I wholeheartedly agree, the customer (member) service is excellent!The staff really do solve members issues quickly, efficiently and in a friendly manner.This branch is a perfect example of the value of having a local branch office.I recommend this Building Society / Branch to all !
October 2023 by David Kay
Thanks for information today very professional and friendly staff nice to pop in to a local branch to chat much better than speaking with people on the phone.
October 2023 by Lee Howling
Helpful
March 2023 by Mike Watson
Thanks to Gemma and the rest of the team there, they really helped me understanding my debts during this time when everyone is struggling. It's so handy to have them locally for help and support
March 2023 by Heather Williams
Nationwide Braintree is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. After setting up my account the branch manager (Gemma) thanked me for my time and choosing Nationwide! You just don?t get that kind of personal touch. I appreciate all the staff and look forward to many years banking with here.
March 2023 by Michael Taylor-Wells
I?ve been into branch a few times recently, excellent customer service. I was so used to paying in cash over the counter but every time I forget to pay into the pay in ATM lol.. very helpful and their service is greatly appreciated.
May 2022 by Marina Tazieva
Can?t thank enough the staff members and especially their manager (sorry, forgot your name, Jenny?) for understanding my complicated situation and making your best to find solution. I wouldn?t be able to fly anywhere today if you wouldn?t help me to resolve it. Friendly, professional and helpful in all aspects !
March 2021 by David
NICE REFURBISHMENT. Much more open and friendly now. Staff are helpful and friendly as usual. During lockdown they have good control over the numbers of people in branch, and polite to people waiting outside.
October 2020 by Simon Yates
Visited nationwide in braintree was able to do my cash deposits and do coins paying in as well very pleasant branch
January 2016 by M Leipper
Staff are always helpful however in recent years they're company policy seems to have moved towards selling you unwanted products.
January 2016 by Michael Leipper
Staff are always helpful however in recent years they're company policy seems to have moved towards selling you unwanted products.
