October 2023 by fluffmix1
Awful awful experience, the app took my home address despite me amending it as I wasn?t there, I called the shop & was told he couldn?t change the address & I would have to cancel, there is no cancel option. Called back & only then the, very rude, man on the phone decided he would now. change the address so plainly just didn?t fancy doing it, despite this the driver still turned up at the wrong address, he called me but didnt understand so I called the shop again & the rude man sighed audibly down the phone & then started getting very stroppy with me. After all this the pizza turned up at 13.45 after a 12.18 order time & the driver chastised me as HE had wasted his time! Absolute shambles! Wouldn?t trust these guys to deliver a coherent sentence let alone a meal! Rude & incompetent!!!
October 2023 by Faye Hooper
There was hair baked into the bottom of the base! A huge clump, and sprinkles of what looked like dust around the box!
October 2023 by Rob Miller
Absolute rubbish. No food turned up. Massive issues here. Complaints on the way.
September 2023 by Troy Horn
Half of the items which we'd ordered didn't come with the delivery and the food was rather lackluster itself. The pizza was cooked well but the toppings were minimal and sauce near nonexistent. I probably won't buy from
September 2023 by A5735JTgaryc
I was really dismayed when we visited this place to place an order a few Sundays back. Walked in and asked for my usual order as deep pan for me and an Italian meat free for my lass (she doesn?t eat meat). We have ordered online at least 3 or 4 times over the past year. Having to query one order as it was a meat option not the meat free as ordered (refunded). On this occasion face to face the staff member had to get the manager as he didn?t understand what I was asking for. The man in charge came out, I asked for the meat free Italian Sausage only to be told that, in his words ? we have not done that for ages! Me, how long? Him, always! I was shocked and my lass sickened this is a total fraud putting out meat in Veggie options!! Be warned!!
September 2023 by mrsjosutton
Forgot to order dips with my cheesy bites pizza, after a phone call, as order was still with them, dips were added to my order no problem. Pizza arrived quite quickly and nice and hot.
August 2023 by Aidan Jarvis
Collection was perfect was done on time always loved the food when I lived round the corner years ago nothing has changed there
August 2023 by Daniel Chidgey
Thanks Raheel. Good Pizza, quick
August 2023 by George Merry
Food was rank, asked garlic crust got nothing, all the topping are rock hard or dry as a foot. Think they?ve changed the food they?ve used
July 2023 by beckyboo90
Ordered their any pizza £8.99 collection. X2 large pizzas. Hubby went to collect and found himself and then later another customer waiting without acknowledgement. One of the workers even came to the front to get a drink and still ignored them. Eventually after knocking on the counter and calling out they were served. Very rude though. The pizzas were disappointing. Threw about 40% of it. Too much crust. Not like they used to be. Will order from Mr kebab next door in future.
June 2023 by John Attwell
I really like the pizzas from here, much tastier and more generous on the toppings compared to papa john's and dominoes.Also great value if you pick up; £8.99 for any large when I went!A lot of the negative reviews seem to be from deliveries, which tbf I've never used...
June 2023 by Marcelo Mau Salgado
Dont take all credit cards,tried the app instore, but it didn't process my purchase, although there was money in my account.Frustrating.
June 2023 by Sophie Obrien
My favourite Pizza Hut. Best service and accommodating manager. Piping hot and very tasty.
June 2023 by Ben Pipe
I?m allergic to cheese the and ordered a pan pizza without cheese they sent me a stuff Crust with cheese and wouldn?t refund or do a new orderDietary restrictions: They don?t care
April 2023 by holly nugent
absolutely appalling service, waiting over an hour and a half for our food, called them to find out what was happening and they stated they could not locate the deliveroo driver (i did not order through deliveroo i ordered directly through the pizza hut app) when i asked them to cancel the order as it was now 10pm i was told to have a refund i would have to call customer service?turns out the customer service phone number isn?t even on and you have to submit an online contact form which you don?t know if you will hear back from. The service is absolutely abysmal and if i could rate lower than one star i would, avoid this place at all costs
