March 2024 by Bailey Mathews
Great customer experience, all staff was very friendly. Helped me find the right size and was very quick even having a card reader to pay on the spot
December 2023 by Stephen Fitzpatrick
Would just like to say a big thank you to Hanna for her help in our purchase at freeport today. Helpful,friendly,polite & knowledgeable thank you Steve ?
October 2023 by Paul Younger
Excellent store. My favorite Brand! Staff really helpful with a well run changing room to try stuff on. Staff will even go and get different sizes for you if you are shopping on your own. A great place to shop. Will be back soon
September 2023 by Katy
Great store. Quite large. Lots of bargains to be had. Tidy and well presented. Staff were polite to me. Not so polite customers, pushing in front of me and others in the queue waiting to pay. I feel like the line to pay needs to be clearer.
August 2023 by Jordan Whitby
Shreya was really helpful and found me an extra discount, thank you! :)
November 2022 by Charlie Robinson
The store itself and the clothes in it are very nice, but for an outlet store its not much cheaper.
November 2022 by Joshua Davis
Staff were very friendly, informed me on the deals I could receive and really helpful.
November 2022 by Giovanni Parini Mejia
Comparing with the rest of the outlet, this is one of the expensive ones
November 2022 by Clarize
Visited on 27th of July and was helped by a young girl quite petite (couldn?t catch her name might be imogen?) member of staff and she was absolutely lovely. Made my experience 100 times better, helping me find exactly what I needed and quickly too without making it feel like a hassle! Will 100% be returning and would recommend this store to anyone!
November 2022 by Rachel Playle
Great shop. I was helped in store by Mike and he was absolutely lovely and so helpful, an absolute credit to the store. I will definitely be returning.
November 2021 by Angela Dodds
Nice clothes but you need the money
November 2021 by John Bates
Nice shop
November 2021 by Gordon Fancey
Factory outlet for quality products
November 2021 by Lukasz Sm
Bad management. I do not recommend this store to anyone.
November 2021 by wiktoria kubik
Came to the store today with my son and husband, my 3 years old was wearing Ralph Lauren coat, we did have a look at the store but didnt buy anything, we went to other stores in Braintree outlet when security officer stopped us saying we stole this coat?!Manager of Ralph Lauren without checking cameras accused us of stealing this coat, and wasted our time.For Ralph Lauren fans avoid wearing Polo clothes otherwise they will accuse you of stealing them?Shame as this brand is my favourite one and now I will remember this incident and will cause me mixed feeling..Lovely looking store but again will not go there again.Really disappointedWe came as family to relax but we left feeling stressed and felt like thief?s just because manager couldn?t bother to check cameras first . :/
