September 2023 by 952davej
Been staying there for work purposes and used it for about 8 weeks.Rooms always clean, staff in reception always polite, friendly and helpful. Same goes for the team in the pub next door for breakfast and evening meal.Meal deal is a decent option too.
September 2023 by Katieleighfitz28
Exactly what I expect from a Premier Inn. Clean room, friendly staff. Very pleasant stay. Check in process was fast and efficient. I slept very well. The bed was very comfortable. The bathroom was clean and the towels were of a good quality.
September 2023 by 38dg78
Stayed here recently as I was in the area for a course. Easy to find with plenty of parking, quick and easy check in with a helpful receptionist who booked me into the adjoining restaurant for something to eat. Food in the evening was good. However, despite the bed being comfy, the room was extremely hot and I had a poor night's sleep. No air con but there was a fan in the room which was very noisy and didn't make much difference. I woke up several times in the night sweating. An additional £9.99 for the cooked breakfast in the morning but there wasn't a lot of choice. Would possibly stay there again when the weather wasn't so warm but wouldn't bother with breakfast.
September 2023 by Steve_Robo6601
Old and dated, no Aircon, really was rather shabby in no sheek way. The Brewers Inn next door wasn't much better, sticky tables and abrupt staff. Don't go, find somewhere better. No where near the Premier Inns I normally stay in when working.
September 2023 by linbane
The hotel was sort of as expected. We stayed on a particularly hot weekend and although the hotel made an effort to provide a fan, it was a very weak one. It did very little to improve our comfort levels. I opted for the continental breakfast, which turned out to be very disappointing. There was very little choice and what was on offer was less than basic. I expected fresh fruits and pancakes. Instead they were pancakes from a packet, very stale and dry with thawed out frozen berries that was very watery. The service was very poor as they were severely understaffed.
August 2023 by scotty2408
Old and tired hotel. Check in was fairly painless. Room too warm and no air con. Had a dirty fan amd a small window. Room was dated and seemed in poor condition compared to other Premier Inn hotels. Won't be returning.
August 2023 by Ollie B
Large reception area and wouldn't be surprised to learn that it used to be another popular brand chain of hotels. Despite my room overlooking the hotel entrance area it was quiet. However was far too cramped. And also had a disgusting damp smell. I'm not sure if the room was too small or if there was just too much furniture in the room but almost made me feel claustrophobic! The room upon entering stunk of a damp smell and despite leaving the room for a number of hours with the window left open the room still smelled which may be a concern for management there. The desk also appeared to be on its last legs (no pun intended) as it was pulling apart. As it was an older styled premier inn desk, one would assume that they would upgrade this soon anyway.
August 2023 by Benjamin703686
One of main light not working 1 spot light in bathroom not working very hard to get ready when natural light was going. No air con in room fan to load so couldn?t keep on. When paying over £100 would expect more Travelodge would have been better.
August 2023 by Google user
We stayed here for 2 nights as we had a family wedding nearby.\\n\\nThe staff were really friendly and rooms were clean and met our needs.\\n\\nMy only niggle was the lack of AC (which is clearly stated), so if it's hot the rooms can get a little stuffy.\\n\\nA decent fan was provided which was reasonably effective.\\n\\nThe food at the adjacent Brewers Fayre was good.
August 2023 by Mimms2023
The staff are extremely helpful and friendly at the Premier Inn Braintree A120. I didn't use the restaurant on this occasion but have in the past and it is very good. Would highly recommend. Price is always great too
July 2023 by Pareet14
We stayed here for 2 nights as we had a family wedding nearby. The staff were really friendly and rooms were clean and met our needs. My only niggle was the lack of AC (which is clearly stated), so if it's hot the rooms can get a little stuffy. A decent fan was provided which was reasonably effective. The food at the adjacent Brewers Fayre was good.
July 2023 by karenO6417OF
Standard room, a bit hot as no air conditioning. Window only opens and inch. However, all else was good. The Manageress Irena made me feel really special and she was amazing. It would have been just a standard experience (as expected) if it were not for her.
July 2023 by charlenebartlett1980
While the room was clean, and the bed comfortable, unfortunately I had a bad night's sleep due to it being too hot, even with the window open and desk fan provided on, so I missed breakfast that I had already paid for.
July 2023 by Russell Crawford
Very peaceful night in good location for our needs
July 2023 by paul dixon
The Premier Inn was convenient for what we wanted, greeted with a friendly smile from a member of the staff, room was clean but unfortunately could do with some TLC, very comfy bed, lovely fluffy white towels.Brewers fayre next door the Mulberry Tree, they seemed to be short of staff, the rump steak was perfect, cooked to how I like it, staff were friendly.
