March 2024 by Diane Harvey
I visited Timberland Freeport Braintree store today with the intention of purchasing several items of clothing for my next holiday.I needed to use the changing rooms to try 3 items of clothing on for size but was shocked at how cold the shop and changing rooms were. The temperature was single figures outside, after a very cold night, and I cannot believe the store has no heating system apart from a very small fan heater positioned by the tills.I think you are being very optimistic to think that customers would happily strip off to try on an item of clothing which they intend to buy in such uncomfortable temperatures. I hope this situation will soon be rectified otherwise I will make my purchases in a different shop where the conditions are more comfortable and I feel more like a valued customer.
