March 2024 by Greg Rickford
Always had excellent service from this Mercedes specialist. Prices considerably lower than the Main Agents. Knowledgeable, helpful and fairly priced. Recommended 100%.
March 2024 by Dean Wilson
I recently dealt with Carl at Waterhouse Braintree and he was very helpful, nothing was too much trouble. Would highly recommend.
February 2024 by Jeremy Adam
Gave Waterhouse a sick 2013 CL 500 (216), combination of electrical gremlins, warning lights and braking system issues. Carl delivered an excellent service, regular updates, price/priority/performance options at all times. Their diagnostics and engineering are far better than some Merc dealership experiences. Highly recommended!
February 2024 by Andrew Brown
Friendly customer service....
February 2024 by andy gill
Great service as always ?
January 2024 by Alfie Cor
Service done and new tyres. Always go here, fast turn around.
January 2024 by dean davison
Recently took my Mercedes C-Class into Waterhouse Braintree for the first time. Was highly impressed - the quality of the knowledge, pricing, attention to detail and care and attention from both Lee and Carl was highly commendable. Thoroughly recommend Waterhouse!
December 2023 by Alfa Romeo
I have been taking my car to Waterhouse for several years as not only closer to me but also a lot more reasonably priced compared to any main dealerships. So it was a win-win. I found the staff really courteous and professional. I was therefore mortified to hear that the place had shut down at the crucial time when I was changing my car to a point where I had almost given up on owning another Mercedes as there is no other place such as Waterhouse in Braintree. I needn't worry. When I heard that it was taken over by VWAudiTec in Chelmsford where I have been taken my VW for the past 14 years, this was the best piece of news ever as I trust them entirely. They have just given me a lifeline and enabled me to purchase another Mercedes knowing that they will able to maintain the vehicle and fix any issues at an honest price. Nothing is never too much bother and if they can help, they will. Highly recommended.
December 2023 by Sid H
Highly recommendedThey have the best tools ever than anybody else around Essex for Mercedes BenzVery professional people !They have found immediately the problemsAnd fix it in the same day !
November 2023 by lee cousins
Been coming here for several years, not sure why. Service without a smile, mechanical in more ways than one. Just spent nearly £1000, had to go elsewhere for wheel balance, didn?t even give it a clean.Services: Auto engine diagnostic
November 2023 by Peter Bosher
Always great service for my Mercedes wouldn't go anywhere else.
October 2023 by Elaine Sayer
Would definitely recommend, really good service, Carl goes out of his way to help.
October 2023 by stephen hiscock
Had diagnostic check done this am on my 99 SLK. All very helpful and sorted the problem A±++++Service: Auto engine diagnostic
September 2023 by Gary Pollinger
I have been using Waterhouse Braintree for over 10 years for servicing and repairs on my SL500:and have always received a first class service at very competitive prices and I can highly recommend them.
August 2023 by Jan Keeble
Waterhouse Braintree has re opened, now under new ownership. I had my GLC serviced here today, and was very please with the process, from booking to completion. After happily using Waterhouse in Chelmsford for decades (now closed). It's great to have a proper Mercedes independent in the area again. Highly recommended!Service: Oil change
