March 2024 by paul plumridge
My second purchase from Westdrive with Jason as the sales assistant. Everything was explained in full and every effort was taken to acquire the best deal.
March 2024 by Surendra Jose
I was pleased with Westdrive Kia and would recommend them.Purchasing my first car was very convenient with Westdrive Kia. I have to offer my sincere thanks to Danny Raven for the excellent customer support during the purchase. Whenever I called him for any assistance, he explained everything clearly. Thanks Danny for all the support.
March 2024 by James Lawrence Moore
Goos selection of cars, but, a bit expensive, allways dearer than other places.
March 2024 by Ras
Service was great. The staff were friendly and everyone did a great job to suit all the people who walked in.Ps please can you put sweetners by the hot drinks machine
February 2024 by Jane May
Very helpful went in wiv a fault on my car and they got it fixed for me so I could get home
February 2024 by Daron Graham
I recently bought a car from Westdrive Kia in Braintree Essex, the salesman was a really nice guy, the level of professionalism was very refreshing, the car is very nice, I would recommend them to anybody for the peace of mind, buying without worry is important to me, thanks! V.P
February 2024 by Hilary Lawrence
Not terribly impressed, approached by a guy smoking! Yuck! Disappointing customer service.
February 2024 by brian fearn
very helpful service staff... fair... sensible.. accurate
February 2024 by rick mason
Really good experience from initial contact to handover , the sales rep was helpful, informative and went above and beyond,Hand over day again everything explained in detail and help in setting things upAll in all a pleasant experience ( for car sales this is unusual) and would be happy to recommendWestdrive to any one
February 2024 by Louise Findlater
Very pleased with customer service and the warranty, service etc as requested. Good trade in value for my old car.
February 2024 by Scott Wright
Another great service today when collecting my new car. Jason, as always, was very welcoming and professional. It has always been a pleasure doing business with him. The tech guy Anthony was spot on, too. His knowledge of the functions of the cars is A* and also very professional. Would definitely recommend these guys from Kia Braintree.
February 2024 by Bernadette Rigdon
Excellent service
February 2024 by Jada Griffith-Sackey
I had one the best first car experiences that I could ask for. My salesman was Alex Goodwin and he was extremely communicative throughout the process and extremely helpful in finding the best deals and the best car to suit me. He was very polite and charismatic throughout and that is the general atmosphere within the dealership. Everyone is extremely polite and helpful and they make you leaving extremely satisfied their main priority. Thank you so much for the help and making the experience a great one :)
November 2023 by Joe Pickett
I had nothing but problem after problem, AFTER buying the car. Lied about giving me a broken key, lied about mechanic removing my insurance black box (2x/3x insurance cost potentially if caught and insurance is cancelled), aftersales team CONSTANTLY on leave. Higher ups blackmailing me with taking back a key they should've given me from day 1 if i went to get help from financial ombudsman. I HIGHLY suggest you go somewhere else.This dealership is absolutely useless.
November 2023 by Tracey Tozer
Hi there I have just purchased a Kia from west drive Braintree, and Luke Wilkes was our salesman. Absolute fantastic service, he kept us updated at all times. Absolute smooth transaction. Would highly recommend Luke, really lovely, lovely guy. No faults at all. Thanku Luke for all your help and support.