November 2023 by Carolyn Robertson
Used to love shopping here. But self service checkouts are not the answer to hassle free enjoyable shopping.
August 2023 by Julie Field
This is good for a small high street Boots. But it is entirely self service apart from pharmacy which I really don't like. I tend to buy toiletries etc elsewhere with human cashiers
August 2023 by Katie Tippins
Super helpful. I was in a lot of pain and received the best advice.
June 2023 by Jahangir Alam
Good place to collect prescription.But shop floor staffs are not supportive
May 2023 by Sally Sparkes
I needed an emergency prescription & did this via the 111 website. The team there got this sorted so I had my insulin hours later. They were so helpful & I cannot thank the team enough. Fantastic service x
May 2023 by Ingrid Billings
Used for getting prescription. Half an hour wait which was fine. Staff very helpful answering questions on ordering medicines etc. Long queue.
May 2023 by Angela Redman
One of the staff accused my mum for being rude just for no reason there was a stressful moment in there we were waiting to get served and nobody came to help
April 2023 by A A
Yesterday I popped up to the shop to buy some skin facial products as a gift to a friend, I was in a kind of hurry with my baby in the pushchair. When I chose No7 I was expecting a gift bag but the salesperson told me they can not do a gift bag which was surprisingly difficult for me to pop into another shop and buy a bag. Grace who was there noticed what happened and quickly came over and told to her colleague politely actually they have both bag and box and brought them quickly and wrapped my things onside. That was a wonderful experience again I gained with Boots beauty line .thanks Grace who made my day.
March 2023 by Millie Higgins
I think this place is brilliant. The only issue is there is not a lot of staff helping people. The pharmacy is brilliant when sick they do it quick and all their medication makes me feel better!
March 2023 by Mark Shearer
Terrible pharmacy service; unable to provide cover when pharmacist didn?t make in (twice!) and then decided to close pharmacy for an hour at 2pm which isn?t listed on open times. Boots are a large national store who should be able to manage cover if required. When I pointed out small independent pharmacies don?t have this problem they didn?t get it. Awful service, use a local pharmacy or Lloyds
February 2023 by Erol
Not a bad Boots store, only thing is hard to find staff for help. Please remove those self service checkouts, every time i come in there theirs an issue with them so always end up queuing for too long. Online collection point is a bit slow too.
December 2022 by Peter Phelps
A large, clean, well kept store. Friendly and helpful staff, plenty of choice. Also an in-store Pharmacy
November 2022 by Paula Little
Please bring back at least one till at front of store. The pharmacy counter are very efficient when I have used it but every time I go in there's two staff just hanging around cosmetics section at front of store. Would be much easier & quicker to bring back tills & maybe have one self serve till. Brentwood has a high elderly population who need help with self service anyway so waste of time doing away with tills. Miss friendly service too
July 2022 by Franq Fitness
I wouldn't bother to use this Boots store, no one wants to help. You get palmed off onto different departments having to hunt down team members yourself to aid with your enquiry. This is not the first time I have encountered this at a visit to this particular store. Alway ended up going to Sainsburys, Savers or one of the high Street pharmacies
July 2022 by Annabel Luxton
Good selection and quiet in store. Only 3 stars as I was after Fenty Beauty and many of the general shelves were empty
