January 2024 by Michael Huggett
Very good service and great helpful staff
January 2024 by Russell Munroe
The 2 Service Managers in reception are superb, very efficient & reliable. Their hard work needs recognition as they are relentless in their efforts. Cheers Guys & thanks for the service I received. Mr Russell Munroe
January 2024 by Chris Garner
Excellent customer service, unlike the diabolical staff at Harlow Kwik Fit
December 2023 by Louisa Blagbrough
Colin & his staff were amazing!I had a flat tyre & felt a bit stressed!They sorted my situation out quickly & were very friendly!
December 2023 by Brian Perry
I was able to see the work as it was being carried out. The operatives all acted responsibly and tyres were swapped around as agreed. Even the tyre pressure monitoring system was reset to operate correctly.
December 2023 by tracey chambers
Polite reassuring and helpful service and issue fixed. Thank you kwik fit very professional.
December 2023 by Martin Dibben
I booked on line the day before and my tyres were fitted within 5 mins of me getting there and I was away in about half an hour.Great and very efficient survive, reasonable price and there were no hidden costs, it was all explained what I'd pay for before I made my purchase.Many thanks
December 2023 by clifford gardner
I thought it was done very professionally you left your car there and they done it straight away I thought the service was brilliant especially the the staff I've been to quick fits before and you wait two to three hours for your car to be done but the one in Brentwood is all done professionally
November 2023 by Nathan Garrard
Very professional and friendly service centre. It isn't a case of 'Trust in Brand' but more trust the people who I have been dealing with for a few years now.
November 2023 by Anton Hamilton
The whole team was very friendly, polite and professional. Brilliant service
November 2023 by uthishtan anandarajah
I was told over the phone when booking the appointment for service that the total cost was £195 but was charged £213.
November 2023 by Nisha Khemka
Great service while my car was going through MOT - very friendly team
November 2023 by Ben Kettner
In all honesty, I felt quite judged the entire time. Checking with another garage they said the MOT failure at Kwik Fit was very harsh. Then I booked in to have the piece changed but after 2 hours I was told their part was faulty. Never received an apology for incorrect equipment and my morning wasted. Having gone in again today, the piece was changed but it took me to check that something wasn't working properly before I left, which they then changed. Luckily I inspected my vehicle before leaving the premises. Again, no apology. In general (apart from the young trainee who was very pleasant) the customer service was abysmal, just zero manners and looked put out by any questions. Funnily enough, I won't be returning again.
October 2023 by V M
Not going back to Kwik fit. Rip off merchants. Had an issue with a guy tossing my key on the desk then walking off in a huff despite the fact he saw me with a hand out. Pretty sure he had one of my cigarettes aswell.There are a few nice guys there and the service car wise is great and reliable but definitely overpriced given where I go now.Now that I know that, I'm not a Kwik fitter. Adiós amigos.
October 2023 by Norma
I went into Kwik Fit yesterday with a flat tyre. Colin in reception asked Hayden to help and he tried to pump it up but discovered it was a puncture. So, he put on the 'get me home' tyre. When I went back later another member of the team Dean swopped that one for a proper tyre. All three of them were so kind and helpful. all were very professional but friendly too. Brilliant Service all round.
