December 2023 by Marcus Leigh
Emily in 3 store in brentwood, amazing woman, helped me transfer everything from Samsung to apple and spent a good hour helping me and taught me so much
December 2023 by jackie miller
we had a lovely experience with this shop Karen was a fantastic person who helped us no end nothing was a problem let's hope we do not loose this little shop in Brentwoodthank you Karen for help
December 2023 by Mark Cooper
I needed quick access to mobile broadband and these guys delivered. Worked out of the box, thanks so much
August 2023 by Steve Sullivan
The only mobil I have ever had is with 3 net work, that is many years.The reason for this loyalty is because of the customer services I get from the Brentwood Essex store.They are friendly welcoming professionals... and knowledgeableKaren, Shaz, Petros... Steve's..Many thanks...
December 2022 by John Anthony
Very helpful assistant
August 2022 by Marc Carter
Brilliant expert service with customer satisfaction at it's forefront. Will happily be returning.
July 2022 by Janice Hobbs
Thank you for all your help
July 2022 by Mike
Bad network service in Brentwood
July 2022 by Marta Thomas Mateus
Shout out to petro and sam ! 2 years ago i did an upgrade and the service was poor so this time i went there thinking if it was the same i would switch network altogether , i was greeted by petro who answered all my questions super professional and helpful and going above and beyond such a nice guy anyway the phone colour i wanted wasn't possible but i still returned to the store to get a different colour and this time sam was there also spoke to me those 2 make the dream team i told petro i hope to see him there next time ,what a difference from years ago , very knowledgeable if there was more stars i would give them more they are worth it , however other member of staff needs improvement although i was spoken to and in a friendly manner and engaged in conversation standing behind the counter on the phone almost the all time reminds me of the poor staff you used to have ! Give petro and sam a pay rise ??
June 2022 by Christine Whatson
I had a problem dow loading an app so went to you shop in Brentwood. The manager and his colleague could not have been more helpful. The problem is resolved. My phone is due for an upgrade next month and I will definitely go back to see them.
May 2022 by Nicky M
Went into the Brentwood shop on Sunday and was greeted by a wonderful employee there. He was very polite and helpful. He apologised for stuttering due to MS but i told him he didn?t need to apologise and that I appreciated him helping me with a great deal. Fantastic service. The manager was also very helpful. A great team of people there and it was a pleasure to visit
March 2022 by John Witchell
Tuesday lunchtime and the store was busy but the staff coped very well. Sam had helped me choose the best deal on the Monday so I was all ready to go. Big shout out to Petro who made the whole upgrade straightforward.
November 2021 by Michael Kemp
Bad network service in Brentwood
August 2021 by Sue Wright
Very helpfull
July 2021 by Tina Bolesful
Everyone who's on Three mobile knows the service is generally terrible bordering on surly and rude ( you Stratford store)So you can imagine my relief and surprise when I walked into the Brentwood branch and encoutered Sam.He greeted my very plesantly, was masked and glovedI had a very annoying problem with my Samsung, it wouldnt stop talking to me. Sam worked it all out for me, even googling stuff to make sure.Now THIS Is customer service. Give Sam a managerial position , a pay rise, and get him to train the staff at the dreaded Stratford store, immediately.ill go out of my way to come back to this branch because of Sams service. Two thumbs up
