November 2023 by rishi vyas
Brilliant customer service from Loren!
November 2023 by Suleiman Hussain
Great service from Loren and the team. Loren was extremely efficient with booking my appointment, to helping me choose the right frames? will definitely recommend!
November 2023 by kevip6
Exceptionally rude reception staff, never experienced such a terrible attitude from anyone before. The manager was not interested in the slightest and hasn?t bothered to call me regarding the issue despite assuring me they would. Been using them for years but never again.
October 2023 by paul watson
Helpful, customer service is the best !Staff brilliantGlasses sorted professionally and quicklyMany thanks guys
October 2023 by Sharon Stewart
Great service and friendly staff
July 2023 by Barbara Morokutti
The service is good x very good x they are so polite and very helpful
July 2023 by Molly Hall
I have excellent service from a lady on the phone (I?m sorry I don?t remember your phone) and Lauren. I looked after a dog who chewed my glasses and broke one of the lenses. The staff advised me over the phone they could help me in store and checked the stock before I made my way there. Once there, they fixed my glasses right away and they looked brand new. An overall wonderful service, thank you!!
June 2023 by Natalie Harris
Went in to the Brentwood shop a couple of weeks ago as my brother in law had lost his glasses case. The young lady on the reception could not have been more helpful and so friendly. She gave me a case but made me feel like an important customer even though she was doing me a favour. Great customer service.
April 2023 by Paul Smith
Excellent service and super friendly customer service well done and thank you
November 2022 by Kathy Speller
Very friendly and my test okWill be with uou tomorrow to pock my frames.
August 2022 by Justine Afsaneh
Harpinder, the optometrist, was really helpful and approachable. He took his time and had a calmness about him. Thank you!
August 2022 by Stephen Jenkins
First time visit staff really friendly and helpfull when I returned to collect my glasses that I had purchased both reading and distanced pleased with them100% well done Brentwood vision express
June 2022 by Janet Wilson
Excellent service. Thorough examination as always. They have a new piece of equipment which shows every layer of the eyes (like an MRI) which is amazing. Very friendly and professional staff.
June 2022 by Iqbal Hussain
Fantastic service, very professional and helpful. Recommend them , good team
May 2022 by Geoffrey D
This store has gone really downhill since Alistair left. No one picks up the phone, checks messages, calls back. Without contact lenses for days until I finally got through. Having been a loyal customer of several years I have now decided to take my business elsewhere
