October 2023 by chels lawrence
first time using the nail spa and I have been to many nail salons and this one by far is going to be my NEW and FAVOURITE. so gentle with my hands and paid such attention to detail I cannot stop staring at how beautiful my nails look. I live in kent but whenever I am due my nails next I will 100% make the trip down to get them done .Service: Acrylic nails
October 2023 by James Fawn
This is the best Nail salon we have ever been, all the staff are so friendly and polite and welcoming. The quality of the nails is amazing and very professional ??Services: Nail extensions
September 2023 by Sandra Walkes
Friendly staff. Nice saloon, clean, and presentable. They were able to design my nails, as shown by my daughter on social media. Great job done. Highly recommend a visit.
August 2023 by Taupen Cake
They don?t know how to do a pedicure . Very basic , the oranges and things in the water they show aren?t something they use in real life . They don?t even scrub your feet properly .I don?t know you take so much money and give basic services ? High hopes but sadService: Pedicure
July 2023 by Roma Bright
I never want to give bad reviews as I?ve loved this place since it?s opened but a new male caused all my natural nails to split & now 3 of my toenails have completely come off and I don?t have any left :( obviously he had filed them down too much as it burned when he was doing this. Only writing this so this can be dealt with as another client also told me the same happened to them with him. All the other technicians are amazing, it?s a shame & I won?t be returning
July 2023 by Su Ap
Went in today to make an appointment.The lady asked what I want, I told her French manicure and she asked more questions like she was interrogating me.I've never had my nails done before so how am I supposed to know exactly what I want done if she doesn't explain it? Pathetic questions.SHE REFUSED TO MAKE ME AN APPOINTMENT AND SHE LIED TO ME THAT SHE WAS A MANAGER. SHE LIED TO ME THAT I WAS BEING DISRESPECTFUL TO HER - SHE WAS THE ONE BEING RUDE AND AGGRESSIVE TO ME.She lied and said they had NO appointments free where it was clear they had free appointments and the other two technicians called me disrespectful for standing up for myself.One said there's no appointments for a whole week which is a complete LIE. He didn't even check the diary.they were so rude and disrespectful.there's no way I want to give them my time or money or ever go in there again. they don't deserve my service.If it's your first time at a salon, Be warned they will give you VERBAL ABUSE, they're so rude and aggressive and LIE to you to get rid of you.Very 2-faced.Be warned.
July 2023 by Isabella Puiatti
Best nail salon on Queens Road! ? Friendly, attentive and knowledgeable staff. Definitely recommend. X
June 2023 by daisy ellis
I came to this salon today and had a soak off full set of biab and gel design, before I had the biab I asked the man if it would be beneficial as my nails are very weak and he said yes they?ll be hard, strong and better than acrylic so I took his word for it and had it, my nails are not strong they?re bending already and one had chipped it?s only been a few hours this shouldn?t be happening because he said it would be strong and they?re refusing a refundDon?t go here
June 2023 by Sham Green
I don?t usually write reviews but I definitely think this salon is one of the best in this area! This is my fourth time here and have been super happy with my nails every time. I always get compliments on my nails as well!Service: Manicure
May 2023 by Nay Oli
I visited here for the first time today for SNS and design on my hands and a luxury pedicure. I was blown away by the skill and efficiency of the staff and it was such a clean environment compared to other places. I?ll definitely be going here instead of my usual local salon even though it?s a bit of a drive away - it?s worth it!
April 2023 by Melanie Hau
One of the best nail salons I have been to in a long time. It hasn't been open that long compared to others on Queen's Road but in my experience is the best in terms of staff friendliness, general hygiene, customer service and overall vibe. The staff are very attentive and thorough, taking a lot of pride in their work. The pedicure chairs are super comfy, the staff were meticulous about cleaning the pedicure equipment and it was a nice bonus to be offered a hot drink too! I called up for a last minute appointment and they made an effort to fit me in (even on a weekend) despite being quite busy that day. In the past I've called other local salons for last minute appointments before and they've been quite unfriendly but this place is so much better! Looking forward to going back there soon.
March 2023 by Holly Morrison
Everyone?s so friendly and makes you feel welcome, they always help watch my daughter when I?ve brought her in & offer teas and coffees.Super clean & hygienic.Love it hereService: Gel manicures
January 2023 by Zerry Kara
I would personally avoid this Nail Bar at all costs for the following reasons and I urge you to heed this review.I had a full set done and it was done so badly that I had to come back a second time to get it fixed.Rather than be apologetic and offer to help fix the shoddy job. Another staff member tried to force me to pay extra to have it fixed.When I questioned why I should pay when the initial work was done to such a poor standard. The staff member was verbally abusive and caused a big argument.The nail quality is poor. The staff attitude is terrible and there are many better places to go around here to get the work done properlyService: Dip powder
January 2023 by Ditonian Ellis
The best nail salon in Essex !! I highly recommend everything in the shop is 10/10. Great customer service as well as skills in nails. Very friendly atmosphereServices: Pedicure
January 2023 by Naseem Bashir
It was a great experience all the staff were very polite and kind and served my son a soft drink and some macoroons!! The manicure i got was amazimg and looked beautiful! I will come again!! ??Service: Manicure
