December 2023 by Josh Hamilton
Fantastic service from Tim, very friendly and great advice. Couldn't have been more helpful
August 2023 by Tommy Williams
Very impressed, quick repair on a delicate bracelet. Won?t need to look anywhere else other than here for great service in the future.
November 2022 by Ed McLatchie
I went to Alistair Stewart on 5 August 2022 to get a sliver nankin ring hand engrave. They told to me it would be ready due back on 21 August. That suited me & Ideal for my grandsons christening. I didn't get it back until 10 October. So the nankin ring missed my grandsons christening. They put down to covid, rail strike and holidays. Very poor excuse
October 2022 by Ray Sales
Very helpful and will deal with again...
October 2022 by Andy G
I was looking for a particular kind of Gents ring which I could not find anywhere, I happened to find this jewellers in Chelmsford where I met Tim. I described what I wanted he designed it himself then sent off to be made. When it arrived I was chuffed! Highly recommend using this jewellers and Tim goes that extra mile to really help you with what you want!
October 2022 by Liah Taylor
Could not recommend Alistair Stewart enough. We came in to find our wedding rings. We had visited a few other places but because my engagement ring is a sort of funny shape, we were unable to find anyone who could help us. Tim and the team worked so hard to get me exactly what I wanted. They worked with our budget, which was tight and went above and beyond to make a wedding band that fit perfectly with my engagement ring. From start to finish, with our first visit to the shop where Tim couldn?t have been more helpful and inviting to the finished product we were so happy! Would recommend over and over again!
October 2022 by Jo Logan
The service today from Tim was excellent. Would not hesitate to recommend. He totally understood what we wanted. Pricing was really competitive. Can?t wait to pick up our wedding rings!
October 2022 by Ellen
Highly recommend! Had my wedding ring made here and it's stunning! Tim and the Team were super friendly and I absolutely love my ring. Thank you so much!
October 2022 by alex cooper
Very helpful and customer focused. Great service
October 2021 by Ioana Luchici
I gave you my gold bracelet 10 days ago . You lied me that you will call me to tell me if it can be repaired. But no one call me for anything . I want my bracelet back ASAP. I Don't understand if this shop is working for someone, I don't understand if the employees from this shop receive the salary for nothing. I'm disappointed and not recommend this shop for anyone .
October 2021 by Colin Dixon
Welcoming staff and helpful members of staff, changed my watch battery with in 5 mins of arriving . Brilliant service, good value for money. Thanks
October 2020 by Sandra Christopher-Brown
Lovely staff. Excellent service.
October 2020 by Ifeoma Roseline
Very beautiful
October 2020 by Mark Mayhew
Brilliant service. Replaced battery in my watch within 20 mins. Authorised brand retailer in the high street wanted £130 and needed to send it away for 4-6 weeks!
October 2020 by Adam Elwell
Great customer service. I bought a Michel Herbelin watch from them a few years ago and recently the strap became loose. They fixed it on site for free. You would not get that from a national high street retailer. That's why I will always keep going back to them.
