November 2023 by picle
Overall a pretty good shop when it comes to other products though they ARE WAY too expensive! I went to go get a simple earlobe piercing with the piercing gun as it said it was only £10 however later we had to pay way more for extremely thin earrings and a solution that doesn't help AT. ALL. After 6 weeks I had to take them out for pe and only 10 minutes later they were so close to closing up. I had to force the earring in and hope for the best and it caused me so much pain. Its almost 5 years since then and I still have problems though i got my second piercing at a different shop - with a needle - and i had a way better experience (the numbing spray works well). Anyway, never EVER get your ears pierced at claires (by a gun). Truly traumatising. I would recommend getting it from a needle by a more experienced shop.
January 2022 by A Mathew
Everything for kids
December 2021 by Julia Harris
My daughter got her ears pierced at Claire?s Chelmsford and the lovely girl who done it was so patient and kind with her. She seemed very confident in what she does, I wish I got her name but we will definitely be in again! It was the Manager I believe. The girls who work there are very sweet., my daughter is very happy as am I. Thank you for your service.
October 2021 by Siju Puthanveettil
I wanted to put Zero stars but there is no such option.Please be aware if you get excited with the advertisement Free Ear Piercing. There is nothing free in this store. Ear piercing comes with a £15 Rapid solution which is nothing but a 50 Pence Saline solution which is compulsory to buy. Anyways, me and my wife had a very bad experience with this store. We had a ear-piercing done for our daughter 3 weeks ago and ended up with a £45 bill which included £30 for a 9ct gold earring which is OK but then there was this £15 solution that was part of the package. We were kind of forced to buy the £30 earrings as were told that baby is likely to get infection with the cheaper stainless steel earring. Also we were told it is unlikely that the earring will come out. Anyway 3 weeks later , our baby managed to pull off the earring . It seems that the pierced hole closed after an hour but this risk was never mentioned to us. We went to the store today to get the re-piercing done and the manager told us that we have to buy new earrings . We decided to go with the cheaper stainless steel one but use the same rapid solution that was provided as this was hardly used. We were refused as it was compulsory to buy the £15 rapid solution with any ear piercing. This is where we felt we have been ripped off and mentioned this to the Manager. We also told her we will leave a bad review if this issue was not addressed. At this stage the manager refused to carry out the ear piercing. To be honest we will definitely not get the piercing done at Claire's again and will definitely avoid this store for anything in future. We don't get good vibe in this store.
October 2021 by blessy abraham
Free Ear Piercing advertisement is a total rip off to buy other products. Very bad and rude customer service. The store manager tried to coerce me into rebuying the solution (15 £), although I had bought in with me the solution just 3 weeks ago. She refused to pierce my baby's ears unless I buy the solution again. Very disappointed by this appalling attitude.
September 2019 by veronica cheese
Great accessory shop, especially for youngsters. So much variety, lots of blingy little hair ornaments, jewellery bits n bobs - a young girl's heaven. Excellent place for little stocking fillers and add-on gifts.
June 2019 by Daniel Perry
Good shop for what you need at nay given time or event
June 2019 by M Tky
What is this? Was I there? Six months ago who really remembers
May 2019 by Lisa Cawson
The Claire's outlet used to be full of bargains and significantly cheaper than the high street stores but to be honest it's not that much cheaper any more but the stock is clearly still old stock they are trying to shift. I don't tent to shop here now as it doesn't feel like you are getting a bargain
March 2019 by Sweet Gamer
I'm a man, it's ok. Plus I got to look in the phone shop next door.
February 2019 by Holly Berry
This is a small shop filled with loads a girls fashion accessories. From bags to jewellery and most things between. If your looking to get your ears pierced then this is a good place to go.
November 2018 by Mia and elsey Mia and elsey
Small but lovley shop
July 2018 by mihai sfrijan
Good for what they offering.
March 2017 by Leon Warren
Everything my daughters needed
January 2017 by Benjamin Gale
I always get dragged into this place by my daughter who loves this shop.
