December 2023 by Jel TM
Enjoy it while you can as I suspect (based on stock levels / shoddiness) it won't be around too much longer as it just can't be profitable for the company. There are few morning goods (ie fresh bread) again at 10am - those items they have available do not have the normal barcodes on the bags so cannot be scanned and then no staff near the tills. You're better off walking the five extra minutes to the bus station where you'll find another Co-op as well as Tesco. I'm a 'Co-op member' and I won't even be going back until a vast improvement is noticed.
September 2023 by Ale Choy
Best customer service!
July 2023 by Aaron Mark Bates
The best co-op in Chelmsford for sure..I'm person or on delivery they always give 5* customer service and they always have the things I want in stock..I live right next to Tesco but I still prefer to get my shopping/tobacco products from new st coop x
June 2023 by Jacqueline Deigan
Always a good place to shop.Good choice of products and very helpful staff
October 2022 by Stuart Morrison
Went ..thir 2 day ..the staff was looking at ..me as a thef ..not cool ..
July 2022 by Andrew Oliver
K was very helpful, so much so I helped her stack the pringles on the top shelf! Customer service 10/10. Genuine human interaction is priceless
July 2022 by Aaliyah Ahmed
I made a order with this co op on Deliveroo and let me tell you I?m disgusted with my experience today! They charged me for things they didn?t have and whoever was packing my order needs to be shown how to do it properly because I had crushed items, opened packets all in the bag! I?m not happy. Worst shop ever.
July 2022 by Sue Baynes
Great local store friendly staff
June 2022 by Wendy White
I appreciate the close proximity of this store to where I live. They have a good selection of groceries, alcoholic and non alcoholic drinks, frozen ready meals, fruit and vegetables and much more. The staff are lovely and I always feel they are pleased to serve me. I don't like using those self service tills as I am never in a rush and I like to have a word or two with whoever serves me. When you live alone human contact is precious. If there was only 1 item I could recommend from my purchases it would be the ready made CO-OP crumble mix. It makes a lovely, crunchy topping for any fruit crumble. ?
January 2022 by Emma Alligan
I've been going to this store for 4 years now since it opened and I can honestly say I love my little trips to coop! The staff there are amazingly helpful and so friendly. We even know them on name level now as they are so great to chat to and never fail to brighten up my day! It is also always fully stocked which is amazing ? best coop out there!
November 2021 by Ashton Meadows
Such a useful little shop near the uni, opening hours are excellent as well and not usually too busy
November 2021 by Lucy Taylor
Nice staff, good selection but like all convenience stores bit more expensive
November 2021 by Michael Wang
Always helpful
October 2021 by Lyn Dixon
A good shop, can normally get all i need
October 2021 by Ian Hall
Bit low on stock but staff very helpful, automated till playing up member of staff brought me to counter and processed the items straight away. Keep up the good service.
