January 2024 by Darren Martin
Had a lovely hot chocolate break during our day out yesterday. Very impressed by the size of the large white hot chocolate I had and the whipped cream was a lovely bonus ?
December 2023 by Brian Mallinder
The first clue was the poor attitude of the staff. It never got better from there on. The food was tasteless, my wife?s frappe was disgusting, and my coffee was decidedly average. I suspect the food could have been stale. Costa have gone right down in my opinion and we are seriously thinking twice about going to another Costa, as this has until now, been our reliable choice.
December 2023 by R J
Both toilets out of order, I thought it was law for places selling hot drinks to provide a WC. They redirect you to Smyth's Toy store WC which is also out of order. McDonald's also closed due to refurbishment.
December 2023 by GlowingGlobe
A functional spot at a prime location. Tried their Christmas menu?medium sticky toffee latte & gingerbread cream lattes were enjoyable, but the food was decent without being exceptional (Tomato & Mozzarella Panini and Pigs & Blankets Toastie). Service was efficient, space was clean, and seating suited most group sizes. At £18.95, it's a fair deal, but nothing stood out to make it a great experience. 4 stars seem fitting for what it offers. More, a stop when there's nothing else to excite you.
December 2023 by penny tanin
Only one toilet open and it was in a disgusting state. Water all over the floor, dirty, no toilet paper and bin for sanitary products over flowing.All empty tables needed clearing and cleaning
December 2023 by Elaine Smith
We had hot chocolate orange. Tasted lovely was a little bit expensive costing nearly £10 for the 2 drinks.Parking: Parking straight outside the door
November 2023 by Alison Thomas
Called in just before closing tonight and staff were very friendly and ready to serve.I visit a lot of costa stores and this was one of the few that made my coffee extra hot as requested - thank you!
November 2023 by Angela Smith
My daughter purchased a sandwich from this Costa. It was the only thing she had eaten that day. It was a roast chicken salad sandwich. She soon became seriously ill and projectile vomited for more than 24 hours. I reported the incident to Costa. They don't care. My daughter is currently in the hospital with chronic food poisoning. Avoid this Branch at all costs, unless you fancy a trip to the hospital.
August 2023 by Mark Godson
It's a little dark inside as it's deep from the front. Worse though, is the fact that they have no gluten free savoury snacks or food, and nothing sweet except the standard millionaires shortbread, and flapjack.Dietary restrictions: Poor gluten free sweet choices (two wrapped cakes) and zero savoury gf options.
August 2023 by Kim Lorraine
Lovely coffee good place to meet up nice cakes good service ?
July 2023 by James Tewes
Handy location but they are useless in this place, supposed to open at 7, new signage says 8 but they seem to open when they can be bothered to get out of bed. Twice in a month they open up at 8:30 or 9. Whoever runs this franchise location appears useless, replace the staff with reliable staff. Hemerocallis people turning up angry and leaving so plenty of loss of business. Photo for reference is nearly 8:30 when they open at 8 apparently.
May 2023 by teneret2021
Great store. Friendly, polite team. Great coffee, my flat white always perfect. Very clean store. Great place.
May 2023 by Priyanku Nandi
I am a big costa fan and have been for the last 18 months in Chelmsford. Easy to get to one of their outlets and the staff are always kind and courteous. Thank you team costaOnly reason for 4 stars us you took Way my mini costa option which I loved
May 2023 by Lena
Nice atmosphere and a big store, but the new Ultimate Blend is probably the worst milk alternative I?ve ever had :(
April 2023 by Hedgy & Snoope's Adventures
Sausage bap with brown sauce, hot chocolate and berry tea. Very nice!