November 2023 by Jo L
Had a lovely chap named lucas serve me a black forest hot chocolate and it was absolutely divine and was a fantastic suggestion!I also had a very yummy sausage roll that certantly warmed me up on a cold day.With a luxurious salted caramel brownie on top that was very yummy!Service with a smile is always appreciated and I hope to visit again soon!
October 2023 by Riccardo Ronco
It is Sunday mid morning and here i see really bad service. Three teenagers without a clue on how to deal with an issue with the cash register and unable or unwilling to explain what was going on. After 15 minutes witnessing the scene, i gave up. No more Costa for me. Not with this lack of service and basic communication skills. Clearly managers here sleeping big time.
October 2023 by Jody Foreman
Very short staffed, not their fault but they were rushed off their feet with only 2 guys working. You could see they were both fed up. Management need to sort the situation
October 2023 by Adam Curtis
Knocked over a whole large black coffee today which is mildly embarrassing, but staff couldn't have been kinder and made me a new one, which they didn't have to do but was a really nice gesture.Thanks again,Adam
September 2023 by Kevin Herring
Coffee, food and atmosphere was great but the place is a proper dump. Rubbish and food all over the floor and seats, this place is in need of some proper management that actually cares about health and hygiene regulations!
September 2023 by Bannaa Rahman
It?s a lovely place to go to and i?ve been a customer for a few years now. The team work so hard and are always welcoming no matter how stressful the job clearly is when they?re understaffed. I have noticed recently a change in atmosphere as well as a change in the standards. A few mornings i?ve come over for the store to not be open on time. While it was extremely busy, only two staff members were working to serve customers, while another seemed to be doing something sitting down behind the coffee machine. I was made aware this is the new manager and if he was doing work or not, it came across to me and i?m sure other customers as unprofessional. The girls are so lovely and have always given great service, and i hate to see how unhappy they seem. Despite this, they?re still keeping a smile on for the customers and working hard as usual!
June 2023 by Latia Towlai
Friendly staff, easy parking. Would like to see gluten free options from Costa but this isn't the franchisees fault.
April 2023 by Kreshnik ?K? Sh
Lovely staff, lovely two young ladies there, the min I walk in they start making my coconut milk late and they know that I always want extra hot, well done girls
April 2023 by Beaulieu Park Music Studio
Great Costa Coffee with plenty of room to share a coffee with friends and family. Great for families with children.
April 2023 by CECU
Cosy atmosphere, wonderful service and tasty beverages and foods
March 2023 by Danielle Lovett
I would like to mention how friendly and welcoming Amy in particular was when I visited Sunday morning (12/3) it was incredibly busy but she didn?t stop smiling and chatting to customers. Customer service like that means a lot! Keep up the great work Amy! ??
March 2023 by Toni Tunmer
It was full of school kids so very noisy and more like a youth club. Would avoid going at that time.The manager had to tell some kids to stop running as it was not a playground.
January 2023 by Mark Wootton
Have been coming here on and off for a few years and always enjoyed sitting down with my wife and having coffee and something to eat. However, have recently found that it is looking very tired and run down and in need of a refurbish. A pity as it is a popular venue.
January 2023 by Steve Morris
Fab drinks and service but environment could do with a bit of tlc as a busy place and front of house reflects that but don't it it put you off as I said drinks and food and service staff all great ?
December 2022 by Robin Wheeler
Nice coffee, could have been a bit tidier.
