February 2024 by Edwina Forson-Morgan
Shannon at Fraser Hart in Chelmsford deserves a raise! Her costumer service is impeccable!
February 2024 by Joe Halpin
Sam went above and beyond for us, honest and understanding all the way through.Thank you so much for your help. Very pleased with our experience
January 2024 by samuel audu
Nice service; really impressed.
November 2023 by Amy Wilson
Amy at the Chelmsford store was absolutely amazing when we got our wedding rings. She was super friendly and so helpful, did everything with care and made sure we tried on all options so we got exactly what we wanted whilst baring in mind our budget. Would definitely come again. Thank you Amy!
September 2023 by Shelly Brindley
Went in looking for earrings ended up looking at tag watches with Shannon she's really lovely and very professional in her work. I would highly recommend chatting with her and she will help in all your needs ??
September 2023 by maxine Workman
Went into Fraser hart in Chelmsford today, on the hunt for a new wedding band. We were greeted by Sean. We gave him a few ideas of the rings we liked and he got a fantastic selection and explained in great detail the differences between each ring. He listened to our ideas and brought out a ring that surprised us. We absolutely loved it and that's the ring we chose. We couldn't recommend Sean enough. He was extremely professional and knew exactly what he was talking about! If we could rate higher than 5 stars, we definitely would!
September 2023 by Abdul Karim
Popped into the Chelmsford branch to have a look and potentially buy a watch. We were absolutely blown away by Sean's knowledge and professionalism. A fantastic experience made better by the way he helped us with our purchase. An absolute asset to Fraser Hart and cannot recommend him highly enough.
September 2023 by Cherie Smith
Sean in Chelmsford was so helpful and so lovely. Helped us make our decision with ease and honestly couldn?t have had a better experience picking our wedding rings. He didn?t push us in anyway to purchase our rings just happily sat with us and went through options. He was also really patience with us and our children it made the difference
September 2023 by Paul Stevens
The service and knowledge was first class, polite and without any pressure.A pleasure to shop locally.Well done Sean, Fraser Hart Chelmsford.
August 2023 by Rachel WILKIN
Absolutely wonderful to receive such great customer service today from Sean. He understood what I was looking for, didn't oversell the watch I was interested in and couldn't be happier with my purchase! ??
July 2023 by Jo Linihan
We visited the Chelmsford store to purchase a wedding ring. Sean our advisor was very helpful and informative, he could not have made us feel more welcome and displayed amazing customer service.
July 2023 by Swirlygirl 62
Husband and I bought watches. The assistant was amazing. Very patient with us and the fact we had two children in tow.
June 2023 by Mark Godson
Good buying experience here, for a particular watch I was looking for. The salesperson (Sean) although young was very knowledgeable. Not only that, but he pointed out a sale price that was not advertised as such; offered me a free gift, and I was even offered refreshments. Recommended.
June 2023 by Declan Oddy
Can't thank the staff, especially Elsie, at the Fraser Hart Chelmsford store enough for their help and process for me buying, my now Fiancée's, engagement ring! Elsie made me feel so comfortable, engaging in normal chit chat, asking all the right questions and making everything feel so normal and smooth! Will be back very soon!
May 2023 by Versailles ?AmiableDragon? Odin
A delightful experience with engaging staff. It is like shopping at Tiffany's (bar the champagne on purchase!). The staff are very interested in helping their customers and fitting jewelry to the needs of the customer. As one who frequents jewelers, I was highly impressed. I walked out with this Cross, a beautiful symbol of my faith. The store also boasts an impressive display of timepieces for customers looking to purchase a watch. 5/5 Well deserved!