December 2023 by Irene Collins
How I wish they had self serve tills for the uncomplicated shop. The time taken to actually pay is lengthy.Whilst I appreciate many customers require Halfords expertise which at time I do need. Anyone in a hurry needs to be served quickly. Please install some quick tills
December 2023 by Charlotte Varley
Great service, very friendly and quick. Explained everything about my newly fitted roof box before I left.
December 2023 by Mark
It was My first Time visiting the store I Needed wipers. The computer to enter your vehicle details wasn't functional but I was approached by a member of staff who kindly assisted and helped me with what I needed and I had my wipers fitted on the day. Very happy and satisfied with the service given.
December 2023 by Toni Wright
Such helpful,kind staffBoth the man on the reception desk and the man who fitted my car wipers were lovely
December 2023 by Paul Redmill
They signed me up to their Motoring Club without asking me. Impossible to cancel - no phone number or email, just a useless online chat.
November 2023 by Stan Collins
Great helpfull staff and well-stocked. Also has a tented fitting area in the car park
November 2023 by Gillian Lee
Very helpful. Done and dusted within 15minutes. Thank you Georga for fixing my mirror.
November 2023 by Christine Goldstone
We had excellent advice and service by Danny at Springfield Halfords today. We are elderly and we were treated with respect. Thank you
November 2023 by Peter Richards
Excellent service from cash desk to fitting the new battery. 5 star service
October 2023 by Joan Counsell
I needed to get a chip in my windscreen repaired, as I was there early and no technicians were available the manager kindly repaired it for me. He explained what he was doing and was very polite. I was very pleased with such exceptional service.
October 2023 by Bradley Kidd
Fantastic service from Josh in the cycling department who went above and beyond to help me find the right bike and built it very quickly.
October 2023 by Tricky Dicky
Ordered in stock item online for collection @Chelmsford store. 3 hours later get an email saying order is cancelled without further explanation. Very poor, won?t bother with Online purchase again
October 2023 by Paul Drake
The mechanic who repaired my bike did an excellent job, did it while I waited and talked me through the repair as he was doing it,well done, excellent. Thankyou
August 2023 by Alan Blake
Purchased a new road bike and have to say I am impressed with the customer service, particularly via Nathan, whose focus and attention even when trying to mentor a new employee and multiple waiting other customers was exemplary. His knowledge, skill and patience was second-to-none and he should be commended for his ability to prioritise and juggle multiple actions at once. David (I think) the store manager was also a big help when it came to his thoughts on the range of road bikes, including his own experiences, which were influential in my decision making. Would definitely recommend
August 2023 by Xan Xan
Absolutely brilliant service getting my daughter?s bike chain and gear adjustment repaired/replaced in 20 minutes which was done there and then by the really helpful staff. Very happy daughter !! Highly recommended.
