The customer service needs improvement. I went to take some cash out and got fiercely questioned on why I needed cash. I did not know it was a crime to take cash out of my account - the woman made me feel like a criminal. I went in after walking around town with holiday spirit and left absolutely fuming.
October 2023
In branch for an issue with the app and being told to call a number.Such a disappointment as hoped to have face to face services being with a high street bank but the reality is they don't even want to try and help you just telling you to call numbers and sort your issues by yourself.
February 2023
good morrow to thow, was having a effervescent day, was about to commit armed robbery on your bank when I was met with a large black steed, this appeared as quite a shock to me, I proceeded to open fire with my SA-80 assult rifle. maybe add a 'beware of horses' sign next time
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