January 2024 by Harry Basson
Some people can't count up to 5 when u want chicken selects end up getting 4 instead 5 ask for plain cheese burger get Ketchup in it its not that hard
January 2024 by s Smith
Huge car park so plenty of spaces. There's also a Drive Thru, but that was busy with long queues of cars, which seemed to be a little slow in moving. Plenty of screens inside to order your food. Took average to slightly slow time to prepare my very simple meal. Food was nice. There's plenty of seating inside, which was all clean and tidy, with attentive staff clearing and wiping tables. Perhaps not the best store for grabbing a quick bite, but if you're not in a mad rush it's nice.Note to McDonald's: The basin taps in the men's toilet need adjusting for increased water flow. I know you probably want to save water so have turned them down, but it's so feeble in all 3 taps, that you have to have your hands right under the tap, and the water mostly runs off on to the counter top and subsequently the floor, instead of the basin. A slightly better flow should allow hands to be nearer the basin and resolve it.
December 2023 by Ms ?Lilly? B
Awful wait times (been there several times and always the same), rude and slow staff and give you incorrect food. Food is McDonald's but the service is rubbish.
December 2023 by Jacek Sawicki
I?m on a trip that?s gonna be 6 hours drive both ways, I was just refused a toilet here by glossy lipstick blonde who obviously needs to close all the males part to clean and didn?t feel like maybe open the disabled one for my emergency use. Instead told me to go somewhere else, maybe try bp garage... not her problem. My breakfast was served near room temperature, only hot thing was the coffee. Two stars for not making an error in my order this time as they usually do here?
December 2023 by Robert Harrop
Can't make basic hot porridge. Had to change it was still stone cold. Useless. Latte was diabolical too.
December 2023 by Charmaine Howard
We only visited Mc Donald's because we had a day on the road. The service was fine and the staff where friendly. This seems to be a very busy Mc D's. There is a bit of a wait after you have self ordered.
December 2023 by Dave Kendall
Not happy what's the point of buying large latte if your not going to fill it anywhere near the line, great I paid extra more Rubbish, larger cup to throw away. At least the drive thru was empty at lunchtime.
December 2023 by Security Guard92
Good service, can be busy though of an evening. Self-service checkout, pretty
December 2023 by Ethan Roberts
Absolutely awful. The staff were absolutely miserable. It seemed like a massive faff just to do a simple order. And they missed out one of the burgers. When asked for milk they responded with ?Who is milk?? And we were completely confused. The service was absolutely shocking. Will absolutely not be coming
December 2023 by Tyrone Hodges
We were given the wrong order from the drive through. But only realised when we got home. I went back with the receipt and explained to Jack what had happened. He apologised said he would got and prepare the order again. Not even two minutes later our order was ready. Jack apologised again, mistaken happen but was really impressed with Jacks efficiency. I hope he is looked after. He?s definitely an asset to the franchise.
November 2023 by John Bernardes
Maybe I'm old , I would like to hear " hi can I help you" , or "thanks please drive to the next window please" . Instead we got "yes" and "next window". I feel the food was overheld it could have been
November 2023 by Victoria Kingsleyy
Run out of the halloween soft toys so my daughter was upset, brought meals for 5 people got 2 bbq sauce. Waited 40 minutes for food.
November 2023 by Mark Pickering
Restaurant was ridiculously dirty, half of the place was shut off by chairs and a condiments trolley leaving only a handful of tables with loads of customers still entering, bins were over-flowing, tables were dirty and had trays left on them, we were a family of 5 and had to clean our own tables. In the 30 or so minutes we were in there the manager was chatting to a delivery guy failing to notice that his customers were busy cleaning before ordering. Felt like it was being run by children.
October 2023 by M ?M? B
If you drive an older car and you use the drive through, expect them to 'not see you' and 'forget' alternating lane ordering so as to take orders from newer, high-end cars in the other lane first.Happened again today - (for the umpteenth time) with the guy saying "I'll be with you in a minute" as the car in the other lane moved off, then he took the orders of the two cars behind it.I'm sick of it. Not only am I not going to pick up anything from there on the way home for my husband or boy anymore (they'll have to have KFC instead), but I now agree with the actions of my nephews who, having also had the same treatment multiple times, refuse to intercede on the staff's behalf when they're inside the store and another customer is being aggressive with staff, because, in my nephews' words "the staff are a&£@+oles".And that's without the fact this outlet can mess up the simplest order.Avoid.
October 2023 by Tan Iv
Food was alright but the service by the young Asian male with no name tag today was awful. Did not asked what I wanted just assumed, when I corrected him he was not happy with a attitude. You need to work on your customer service manners.
