February 2024 by Eric Simpson
Pleasant store. Good stock and helpful staff.
December 2023 by Lynne Strange
The staff, when you can find them, there are not many, are lovely patient and extremely helpful. However, they all have issues with the internet system that Next have, it works, and then it won't work. I love their home and clothing lines, but it's time they changed their technology, and allow for the fact that many, many people like to get out and walk around stores in person,and do not want to buy on line. Everything they do is good value for money. I wish popular stores would realise how important it is for people to get out and about and have face to face contact with humans.
December 2023 by Rajkishora Nayak
Excellent store with wide collection of clothing and household goods and accessories. A recommended store. Favourite of many
November 2023 by Stephen Ford
Went to have a browse and selected over £100 worth of bits and pieces. Queued at one till but lady said she was a subsidiary section and pointed to the right tills. It was a ghost town with not a member of staff in sight. No way of getting anyone?s attention. I left the items on the checkout n walked off. On way to ground floor I told a member of staff I was leaving as there wasn?t a staff member upstairs n she didn?t have a thing to say. Why bother to have a store if you don?t want to look after your customers? I popped into Dunelm on my way back and they had a meet and greet plus all tills up and running so they got my business and will do going forward!
November 2023 by Peter Waine
Large store, mostly women's and home wares. The actual retail park can be a pain to get into sometimes, with cars queuing onto the roundabout.Lots of seasonal stuff
July 2023 by lucas Ruan
Max needs more training on the till, keep me waiting or for 15 mins. The shop is ok, but management needs to improve. Staff are definitely in short, only 1 staff on till and cloth are everywhere on the floor while 50% sales promotions are on.
June 2023 by Hedgy & Snoope's Adventures
We visited the Costa Coffee here and it was very pleasant. Had a sausage bap and two Blueberry Bubble Frappes ?
June 2023 by Arthur Tessier
The Costa upstairs is fairly nice. The shop itself sells: Lighting (including bulbs), bedding, house accessories, kitchen ware and displays for furniture you can order online or through a sales assistant.
June 2023 by Jan Mia
Some really beautiful clothes in there, bought shoes (3pairs ?) so many things I could have bought but trying to save ? children's clothes are beautiful too. Didn't go into Homewares=daren't ???
May 2023 by Jo Hammond
Nice big store, clean, well presented. Staff knowledgeable and helpful
April 2023 by Nev Clifford-Mason
Great customer service. Assistant searched system for petite dress in my size. Luckily one in stockroom, so I didn't have to order. Came away with two very pretty summer dresses. I am looking forward to wearing.
February 2023 by Terry Langham
It's a large store with a Costa coffee shop upstairs.
February 2023 by David Wright
Friendly team but there are bigger and better showrooms.
August 2022 by Geylord Allan Asimba
I recently visited the Chelmsford branch. Frascesca was super helpful! I needed to change sizes & she offered to go look for the right size for me upstairs. In my experience, in most shops I tend to be sent back to the shopping floors when I need any change.
August 2022 by Terry Green
Unusually slow service today when collecting ordered goods. Staff good manners would have been a help.
