October 2023 by T C
Lovely haircut by Beverly yesterday.She's an experienced hairdresser who really listens. Great company and conversation too.I am very happy to recommend Options and Beverly is a real asset to the salon. ?
May 2023 by Donna Cerruti
Not recommended at all! I had my appointment Saturday morning 29.04 at 8 am. The lovely lady that cut my hair hasn't listen at all what I wanted. She was keep looking at the watch. The only thing she was interesting it was finish and go to the next guest. She also asked me to pay £5 more because I did a "complete different" hair style. She asked me 2 times "What I was going to do in the afternoon", obviously she has not listen to me when I answer the question the first time. Customers care is essential!As soon as I reached home a called another hairdresser to fix my hair. I am very disappointed, so please forgive me if I will not recommend your place to anyone!
April 2023 by Paolo Parisella
Lovely place to get a haircut. Simple online booking. Always delightful staff.
November 2022 by Delia Currey
Went in as my usual hairdresser had covid hair cut by Arthur was very impressed as he listened to what you wanted recommended a friend who has booked another appointment
November 2022 by Pauline Perry
Lovely salon and very pleased with my colour and cut from Chloe!
October 2022 by petra Xavier
Staff were standoffish and thinned my hair with scissors without asking , I like my thick hair so was very disappointed .Service: Hairstyling
October 2022 by Michelle Byrne
Really enjoyed my experience here, loved my hair too.
October 2022 by Gina davignon
Awesome staff and lovely salon. Charly is a great hairdresser!
October 2022 by Teraza Salmon
? great place. Fantastic hygiene too.
October 2022 by Janice
Never disappoints!
October 2022 by RandomMuse121
My hair looked beautiful and I was really pleased with the end result. Just please be mindful when someone says they have a sensitive scalp. My hair being brushed was not a pleasant experience and was like being tortured for 10 minutes.
October 2022 by David Mason
Edit to respond to the owner:1. My review was originally left in November 2019, and based upon fresher experience. But when a Google review is edited then the date on which it appears to have been written seems to get edited too. It just took you a long time to notice that I did not think very much of your business anymore!2. Negative experiences of a business do not expire due to the passage of time, and the fact you think it appropriate to challenge my opinion on that basis merely cements it in my mind as justified. My final visits to the salon were disappointing.3. There are no circumstances under which I would return to your salon, and so there is no sanction you can apply to me that will effect me in any way whatsoever. I have never given anyone a bad Google review who in my view didn't deserve it. When I bumped into Norman the other week and he asked me if I was still using Options, I'm afraid I had to confess that I wasn't and that I had my reasons for not doing so. This will remain my view going forward.
October 2022 by LeeLee H
I had Chloe cut and style my hair. She was very professional and listening to what I wanted and did a lovely cut and finish. Very pleased and will be coming back in for a colour later next month.Service: Hairstyling
October 2022 by Ana-Andreea Tecsa
I'm very pleased with the service provided by the hairstylist in this beautiful salon.My hearstylist Chloe she has a golden hand, my hear just love it.Highly recommend it.
October 2021 by Louise Jaeger
After having a baby and being in lockdown. I was super excited to have my hair done. So I had my appointment at options. Full head of highlighlights. Come home saw the back and my root area was pure orange and yellow. Not what I asked for. Blonde! When I complained. They insisted I came back to the salon. Why? I do not trust them to touch my hair again. They blamed my hair turning yellow on having covid last year. When it's been coloured since I had covid and nothing went wrong. Since then they offered no refund or anything else ro help me. I've also discovered lots of breakage and a wonky side where it hasn't been cut very well.I also suggest you include a covid questionnaire in your consultation.Service: Hair coloring
