February 2023 by Mattia Pelosi
Worst customer service ever 0 star rating
February 2023 by ben nash
Absolute shambles of a store, go in with the items your after, greeted by rude and unhelpful staff, Chloe the duty manager is beyond rude and obnoxious, THANKFULLY there is a store the other side of town where they?re far more helpful. Snotty teenagers being promoted to ?management? when they can?t even manage to see past their own noses.Absolute joke. Strongly advice to avoid the store!
December 2022 by Martin B
Great friendly knowledgeable service
July 2022 by brian SPENCER
Service has been getting slower over the last few months. Lots of staff but not many servicing
June 2022 by james cunning
Great staff as always friendly helpful just top drawer
June 2022 by Tim Drake
Poor online ordering system. Does not let employees collect items on a companies behalf.
April 2022 by Andrew Camp (Meg)
Great service ?... helpful and pleasant staff. Lady who served me opened my drill box so I could check the contents before I left the store.
November 2021 by no13marcone
1st screwfix i have ever been into and could not get what i needed. I was lloking for some cable clipses and he refused to help me becouse i did not had a catalogue or my mobile with me to look up for the item! The reason? Rhey cant do that becouse of the que! Mentioning i had one person after me. It was only taking him 1 minute to look up for the item but when you dont want to do your job,you dont do it!I am a trade also,spending at least 5 k/year with screwfix!
October 2021 by Andy Wells
Well socially distanced, good range, reasonably priced.
September 2021 by Geoffrey Wright
Excellent customer service and the man who served me had the time to run through everything that I was buying to make sure that I knew how everything worked.Thank you Screwfix Springfield Chelmsford.
September 2021 by Paul King
I use them on almost a weekly basis and they've always got a great selection of stock, and if they haven't got it, they usually get it in with a day or 2. Their prices are good too.
August 2021 by smit08pyahoo
Friendly staff and very accommodating!!
July 2021 by Abdul Muhit
Long standing Screwfix customer but had my first bad experience from the company at this branch. Kate had an appalling attitude - was irritated that she had to search a product code and was generally unhelpful, despite there being no other customers in store. If you do not know how to speak to people, or just don't like your job, go find something else to do.
July 2021 by Tim Cooke
Really good experience on the trade counter, helpful under covid rule, keep it up guys
July 2021 by Peter Huntly
Handy for me with click and collect. Easy parking. Nice staff who are always helpful.
