February 2024 by Abigail Davis
Incompetent and rude staff. As others have said total lack of customer service. Any request treated as a problem. Will never return.
September 2023 by Denise
Lack of pleasantries on arrival. Ignored, queue jumped and stared at from the back room staff. Not once was I acknowledge. I think you have to be familiar with the staff to get served. Manners cost nothing but maybe I was just an inconvenience.
April 2023 by Richard Stoner
I have used Shantys for many years and have always had a good and friendly service.
April 2023 by Robert Godfrey
Excellent service.Able to obtain next day medication that other chemist was unable to do.
March 2023 by Ian Parkinson
As a family we have been using Shantys Chemist for prescriptions since 1990 and consider the excellent service provided to be both personal and efficient. Keep up the good work!
March 2023 by Liam McGivern
An excellent pharmacy with a very good customer service team. Extremely satisfied with the first class service I have always received. Thank you Shantys for your continuing high level of service.
July 2022 by Toni Wyatt
First time I ever went in there was today as the Dentist next door gave me a private prescription for antibiotics. As I waited for them, I was told the charge would be £9.35. As I had them only a couple of months ago I knew the price was around £3.00. When I questioned it the woman who I assume was the dispenser glared at me, she gave me the script back as I said I would go somewhere else.. Went to my local pharmacy and the cost was £2.24. Should not be allowed to practice in this way.
May 2022 by Mandy
Such a good pharmacy!! Nothing is ever too much trouble. They helped me get my partner emergency medication where no one else was prepared to help. Always greet you with a smile!
March 2022 by Graham Kemp
Shantys provided an excellent service over many years for my late mother - always helpful, and delivering reliably when she lost her mobility.
July 2021 by Melanie Barratt
My father has used Shanty?s for a number of years and I have started to pick up his prescriptions in the last 2. This team are friendly helpful and go above and beyond - they have taken a heavy box to my car and even left a note on my windshield when a prescription was ready. They have stocked things we have asked for and have always provided an outstanding service. Only positive experiences !
July 2021 by Alexander Macgregor
I receive regular repeat prescriptions which Sarla and her team dispense for me and have been doing so without fail and with great courtesy and consideration for some time. It's pleasure to know you will always be met with a very friendly face and excellent service. I thoroughly recommend them.
July 2021 by Christopher J. Bastin
It is of my opinion that Shantys Chemist remains one of the very limited number top quality practitioners.Shantys provide an exacting professional and diligent service to all their customers.The facility is strategically located affording near by car parking.Thank you for your prompt attention to customer service at all time.
July 2021 by SHARON COWARD-HOLLEY
We, as a Family have been using Shantys Chemist for many years, Mrs P & her team are amazing, always there to help & advise, & of course collect our prescription medication. We certainly would recommend the pharmacy 100%.
July 2021 by Charlotte
My family have used Shantys Chemist for years, even before i was born some 30 years ago and the service has never ever been this bad. Today was the second time i have been to collect a prescription over 48 hours after it being sent to be told by the rude unapproachable young boy with a ginger beard that "we do not have it". On attempting to ask him if he could ring over to the surgery to ask them to send it, he interrupted me before i could even finish to tell me i was not listening. I could not get a word in edgeways and he then proceeded to tell his manager "she is not listening to me" and that i was the rude one! Years of custom down the drain today due to poor customer service from a young boy with an attitude problem!
June 2021 by Christine Filomena
I have been using Shanty's Chemist for a very long time, they pick up my prescription from my doctor's and then let me know by text that it's ready to be picked up. Mrs P the head pharmacist takes the time to explain new tablets or any other help you need. All the the staff are very helpful and friendly.
