March 2024 by Veronica reka
Shocking Service. Everytime I come into this shop there always seems to be a problem with staff and its becoming frustating now. I ordered a Shampoo to be collected to the store only for staff to tell me to ring Customer Service because they cant be bothered to do their job, I refused and said no and I asked to speak to a Manager in which he was very unprofessional and was laughing in my face.When I have paid for my product then I should be recieving it its not Rocket Science is it?Is this how you treat a customer? I came into the shop to pick up my product I paid for and you want to treat customers like this? Shame on all of you staff ans the Manager for bad service. I will never shop here again. It is extremely bad service and disgusting shop. AVOID AT ALL COSTS.
February 2024 by Wendy White
Great selection of make up, toiletries, medication and perfumes.
February 2024 by William Easdown
great experience, great service from carol, best fragrences for the best prices
February 2024 by Isabella Easdown
The employee Carol was a really big help and is very pretty and did a really good job recommending products and should get a raise
December 2023 by Christine Mitchell
Superdrug, Chelmsford is a beacon for excellent service. All the staff are always on hand to assist wandering customers and ensure customer satisfaction. Such a delight to enter a store knowing one is not going to be left looking for products/assistance in the forlorn hope a 10 minute visit involves a morning. Your staff make the shopping experience an absolute pleasure. Many thanks!
December 2023 by Stefania Bonifazi
Well-stocked shop for any need, friendly staff towards customers
October 2023 by Emi Palma P
I recently visited Superdrug in Chelmsford, and it was a fantastic experience. The staff was exceptionally friendly, but I?d like to highlight Carol?s exceptional customer service. She offered me a Superdrug card and took the time to explain all the benefits it provides. Her assistance was invaluable and made my shopping experience even better. I will definitely be returning for my shopping needs
October 2023 by Louise Pergl
I had gel extensions today done by a lovely lady Tahira. At beauty studio in Chelmsford town centre today . So thrilled with them good price to will definitely go back. Highly recommended her. She does other beauty treatments to. If your nails done on a Tue or wed it's a special price to . Thankyou again Tahira much appreciated Louise xx
October 2023 by Valeria Loor
Last sundays I went to superdrug to get some makeup, when I went to the till Carol was serving me, she was so nice and helpful, she offered me the loyalty card as she said lovely thing of the benefits that it gaves I get it. I will come back as there is a very nice ambient.
October 2023 by Basma Smail
The best place for make up beginners
September 2023 by Sue
Everytime I shop in Superdrug in Chelmsford high street I find the staff are always rude and unhelpful. The one with brown hair which I think is the superior is alway very off and struts around like she owns the joint. I think the problem is they are all young and haven?t got people skills.This is the fifth time I?ve come in and just find every one so unhelpful and always chatting.Not a good show as all shops are closing down and it?s important to give excellent customer service. Won?t be shopping there again
September 2023 by penny tanin
Never enough tills open resulting in long queues and difficult to find staff on the shop floor to help
July 2023 by Nicola Levey
Extremely rude and arrogant assistant at the till who felt I needed to be told off for approaching the till from the wrong end who lectured me on the queuing system and how it had always been like that in the store. There was no queue. Does it really matter !! I ended up walking out of your store leaving my purchase on the till and crossed the road to Boots. I would rather give Boots my custom than be spoken to like I had done something wrong. Obviously Superdrug don't need my custom. Well done for making me feel bad !
July 2023 by Cliff Barker
Lots of options of items at desent prices
July 2023 by Chris Jessop
What can I say , what is wrong been 4 times to get one lot of medication told not got and told doctors not sent and then rang up and told its here when then told all staff rang in sick my wife as been a week with out all her tables and she as m s rubbish service if you can?t do a job close down
