February 2024 by Jonny Golightly
Popped into Erdal's shop to get a couple of keys cut for my folks. I ended up chatting to Erdal for some 40 minutes.What an absolute gentleman.Here's a chap who knows it's not just about cutting a couple of keys and taking money.Cost me 30 quid for all the keys but I came away richer for my visit.Thanks "Buddy".
January 2024 by Jim Ash
I recently got my boots reheeled and cleaned at Timpson in Chelmsford, and I couldn't be happier with the service I received. Erdal, that served me is a very skilled professional and did an outstanding job. Not only did he expertly rejuvenate my boots, but he also took the time to educate me about the art of shoe cobbling.Erdal's passion and knowledge for his craft were truly impressive. He patiently explained the process and shared tips on how to care for my boots to extend their lifespan. It was a delightful and informative, making the visit to Timpson more than just a routine shoe repairThe results were fantastic, my boots looked as good as new and I could tell that Erdal takes great pride in his work. The attention to detail and commitment to customer satisfaction were evident throughout the entire process. I am genuinely grateful for the exceptional service I received.I wholeheartedly recommend Timpson in Chelmsford to anyone in need of quality shoe repair services. Erdal's expertise and friendly demeanor make the experience enjoyable, and I am confident that I will return for any future shoe-related needs. Without a doubt, I will be recommending Timpson in Chelmsford to friends and family. Top-notch service all around!
November 2023 by Andrew Snow
Excellent service provided by staff.
October 2023 by Frederick
Excellent service from Buddy, knowledgeable, friendly and helpful. I required a battery changed on an expensive watch, job completed and ready collected in half a hour. From Buddy?s recommendation I also took out a lifetime battery exchange deal. What a fantastic idea. Definitely recommend Timpson.
August 2023 by Stan Peirson
Got the soles repaired of my custom made shoes and the staff at timpsons put a layer of spray on shine, onto the shoes which then made the leather crack upon trying the shoes on. To have this issue repaired will cost another £200 onto of the £90 it cost to get the shoes resoled, they shoes sole has now also worn away in a matter of month.
July 2023 by Chris Heppell
Got a watch battery replaced. Really great, friendly customer service.
June 2023 by Mark Cleary
First class service as always by a friendly and efficient technician. Thank you
May 2023 by Alyssa Mehta
Amazing service by Erdal in branch 683. Completely renewed my boots, when I thought I?d need to throw them out. Service with a smile and really friendly staff
May 2023 by Julie Cobb
Cold food, poor service and had to get our own knife and fork.
April 2023 by Andy Taylor
Always really friendly service in the Chelmsford store ??
February 2023 by Peter Laurence
Buying lifetime battery exchange is a really good deal. Everybody should think about it. And then do it! This is a very customer friendly shop.
January 2023 by Robert Wigelsworth
Very friendly and helpful. Nothing too much trouble.
November 2022 by Dean Saunders
I took a pair of 20 year old Churches shoes to Erdal for repair and what a beautiful job he?s made. They look brand new ! Many thanks Erdal, the Oliver Sweeney?s are on their way.
November 2022 by Sweets
Good place to get watch strap replaced. Friendly staff member
August 2022 by Andy Wren
Absolutely first class service again. New soles, set of laces and they even gave the shoes a clean. All with a smile.