February 2024 by Claire Wakelin
Today we had the pleasure of Matthew serving us at tui chelmsford and he was brilliant! We booked a trip of a life time to Lapland and himself and Ryan were so informative and helpful! We are very grateful and also excited Thankyou!
February 2024 by Martina H Sipton
We had Matt helping us book our upcoming trip to Greece. He listened to our requirements and gave great options to suit our family holiday within the given budget. A smooth booking experience, excellent communication which has been a great help for our family of 4. Thank you Matt!
February 2024 by Jane Bass
A particular mention of Ryan who was magnificent today! I had notification of a change to holiday plans which would have caused great difficulty and angst! Ryan sorted this out for me in a really calm and professional way!!Well done Ryan and thank you so much!Jane
February 2024 by AaRon B
Came in on the off chance to book our first Caribbean holiday. We were welcomed by the extremely friendly Judy, who guided us to the best resort within our budget. We were so impressed by the service and price, we booked it there and then. Barbados here we come!
February 2024 by Bradley Mitchell
Worst experience ever especially being a disabled customer. there after sales and helping you with problems is non existent. would recommend you using the Braintree store or any other TUI branch as they actually try to help youGot 3 cases/claims now with aviation ADR
January 2024 by Harry Marlow
Excellent experience booking our summer holiday with Matt. He was knowledgeable and helpful in advising about the country and hotel choice. Easy booking process over the phone. Ended up booking an extra night as he discovered it was cheaper that way! Would book again
December 2023 by Marsha Thomas
Went today to book a "cheap" getaway . Abbigail was wonderful understanding our needs and our budget ?. She was quick attentive and really pleasant . Great service .
December 2023 by Wendy Dunn
Just booked a cruise for Christmas and the new year, thank you Kayleigh, for all your help.So friendly and helpful ?
December 2023 by jasmine meadows
Me and my husband booked a holiday to Thailand last weekend at the Chelmsford branch, Josh who booked it for us was very helpful from first getting the quote through to booking. He was very knowledgeable and helped us find the best deal for what we wanted. Had a few laughs along the way. Special mentions to Ryan also for handing out the quality streets! ?
December 2023 by Katy Prince
Judy was so helpful and knowledgeable regarding various cruise options for my up and coming anniversary trip. I cannot praise her enough. Nothing was too much trouble. Hoping to book soon!
November 2023 by Josh Cobbe
I booked a holiday with Kay to Senegal recently and I could not of asked for a better experience, she sold it like she had been there herself and I could not of asked for someone better to deal with. I will 100% be booking with TUI Chelmsford again, and booking with Kay again.
November 2023 by Colin Wallington
Really helpful great staff. Went out of their way to provide information to a resort,Cape Verde, and explain where to go and importantly where not go to suit our type of holiday,could not do this on the internet! Kay and all staff thank you and will be back again in the new year
November 2023 by Denice waite
We went into book a holiday in the carribean for 2024. Kayleigh was very helpful and friendly. She sent quote by email as requested. When I called to book one of the holidays I spoke to abbey. Who was also friendly chatty and helped with the booking.Both ladies were polite professional and helped with our holiday choice.
November 2023 by Paul Bushnell
Had a fantastic holiday and was made so easy by Abbi in the store. She is a credit and we have booked more holidays with her for next year.
November 2023 by Charlie Evans
Would like to say a massive thank you to the Chelmsford TUI especially Abbi.She was extremely helpful every step of the way and I can not fault her services.She made booking a complete holiday so easy and hassle free.I will definitely be returning to this store as this has put a lot of confidence in me in purchasing holidays and getaways.Thank you ?
