October 2021 by Char s
Terrible store and terrible staff everyone was rude and don't even answer the phone
September 2021 by RitaR-41
What has happened to the post office counter staff? I went to pay the rent yesterday in the High Street branch and had to use the machine. A member of staff grudgingly assisted me and told me to get up to date. I will be using the gt Baddow branch in future where they have a proper service.
July 2021 by Geoffrey Wright
Always very helpful and friendly staff and a good range of products
April 2021 by Alexander Purvis
It was splendid
December 2020 by Roger Godfrey
It's okay could do more saff at the post office.
October 2020 by Thomas White
This WHSmith has a Post Office and a Costa Coffee with an Escalator Up Stairs Up Down Lift Up Down Chelmsford City is the best City ever in Essex
October 2020 by Kieran Morrissey
Was on shift working on ambulance today literally had to run in and out, staff extremely helpful, very grateful for what you did for me, cheers guys.
February 2020 by Nick Haley
Great Costa coffee
August 2019 by Mr B
Files Pens pads are goo book wise I'll stick to the works as whsmith prices can be pricey. And not the most helpful staff also the post office is so slow every time I have been there and hardly anyone working there I understand that's not whsmith but it's a pain. Nice little cafe basic food and drink nothing you can't get in a small shop or paper shop. But good range of books pens folders good for coin stamp collectors as they offer many different thing's for them.
July 2019 by Darcy Whitaker
They have a Costa situated upstairs and everything has its place. Self checkout makes it easier on staff. Very clean
July 2019 by LeaS
............And yet another experience of the rudeness of the staff. There really isn?t any need for it. Today was the last straw and last time I visit this appalling run establishment. An elderly member of staff had the audacity to laugh because I pointed out that one poor girl had been waiting to have her parcel verified at self service till for about ten minutes ! Place was nearly empty too !!. Not that you have to make any comments in this place to get the cold shoulder, or spoken to abruptly or with rudeness. In the past Ive just ignored it. They need lessons in manners and a better ATTITUDE!. Lea Sessions.
June 2019 by Good Citizen
Upon auditing, fellow connoisseurs had informed me of their customer experience at this resort. They were similar in feeling that this establishment was above standard. This is attributed to the fact that staff were polite and products were good quality. My visit replicates the conventional consumer experience, and so I can accurately ascertain that this store is currently operating at a 4 star rating.
June 2019 by Bongo Steve
Decent size shop with a good selection of stationary downstairs - anything from arts and craft kits to pens and writing pads. Upstairs has a costas and a really good book selection.
June 2019 by Russ Smith
The only magazine shop left in Chelmsford other than the market. Good prices. Book selection not as good as Waterstones next door.
June 2019 by Maureen Grady
Has just about everything in the stationary line books and many other