October 2023 by laura hemings
I?ve got to the pharmacy at time says it opens at 8.30 and there never open on time plus the wait time is rediculas seeing as I?ve given it few days to pick up
June 2023 by F G
Terrible service. Prescriptions almost never ready even if you've ordered over a week before. Fed up of them wasting so much of my time, will go elsewhere.
May 2023 by Vyara Ru
Really rude and appalling customer service! I was stood in front of the pharmacy waiting for it to open after 8:30, which is their official opening time. Two members of staff came in and simply closed the shutters in front of me, leaving me to wait there without any explanation of how long it would take for them to open. When I raised the question the woman was extremely rude and simply told me they can?t serve me without a pharmacist in. I would avoid this place in the future.
May 2023 by Lonely Loser
I came so far on Saturday to do my glucose test , I had an email confirmation and everything just to be told to come back on Tuesday because there is no chemist.Very unprofessional and pointless appointment system. Waste of time.
April 2023 by Aroon Baljoresai
Asked to wait for my prescription, one and a half hours later they told me it hadn't arrived. Wish i had gone to Boots just down the road. Oh well you live and learn, don't make the same mistake as me.
April 2023 by Aroon Baljoresai
Asked to wait for my prescription, one and a half hours later they told me it hadn't arrived. Wish i had gone to Boots just down the road. Oh well you live and learn, don't make the same mistake as me. Ironically I came out feeling more ill, than when I arrived.
April 2023 by anicaela Santos
Unprofessional, opening hours 8:30 am and it's 08:54 the pharmacy is closed, I'm outside with my sick child while raining waiting for staff to decide when they want to open.
February 2023 by Lisa London
I came to get the prescription. Was told to come back in 15 mins which I happily did after shopping at Nisa. Prescription was ready, I paid for it and a man looked at me and wished me good health. It touched my heart because I was feeling unwell for several weeks and to hear some nice words from a stranger in a busy environment was so nice. I wish more people would have good heart like him ??
January 2023 by Younas Liaqat
Very poor service. Never answer the phone and I have made two visits for a 10 days old prescription to collect my medicines but no clear answer when it will be ready to collect. I will not use this place ever again.
January 2023 by True Love
Very poor service. Never answer the phone and I have made two visits for a 10 days old prescription to collect my medicines but no clear answer when it will be ready to collect. I will not use this place ever again.
December 2022 by Sherrie Alexandria (Sherrie)
Very friendly they go the extra mile very personable.It's always busy which I guess is a sign that people have trust in this Pharmacy as there is another competitor just 4/5 doors away but people seem to prefer it here.4* is for long wait times otherwise would have been 5
December 2022 by R A
Poor service.The phone is either never answered or left on ring for ages. If they do pick up, they give no clear answer as to whether your prescription is ready.This forces you to trek down to the pharmacy to find out.When you ask, you're almost always told it'll be an hour (forcing you to come back later) or that the pharmacist is on break. Which is extremely odd because this excuse is offered regardless how long it's been since you ordered the prescription.No proper explanation is to why the phones aren't pick up. System frequently 'goes down'.When I pressed the pharmacy about why I'm being made to wait an hour for a week old prescription the receptionist went back to 'check' and lo and behold the prescription was already they were just stalling me for other reasons.Will not be coming here again
December 2022 by Cheryl Cullen
Time theives. Constantly tell you its 20 minutes and have you standing there an hour. Will have you coming back for part of a prescription that they have, just can't be bothered to look for. 5 stars for the gaslighting 1 star for the system or staff or both they need to have in place.
November 2022 by Sean Clarke
Booked my flu jab two weeks ago,turned up on time,shop was shut and no pharmacist present.No apologies from staff, absolutely disgusted. Will not use ever again.
October 2022 by B.K
Never answer the call and never had my medication ready on first visit most of the time says come back tomorrow so I have changed it to another pharmacy
