November 2023 by Richard Pudney
Slow is not the word! I?ve seen snails move quicker and as for customer service, it?s awful, it?s like you don?t exist to them!
November 2023 by Debbie McNamee
Waiting to get through to pharmacy on a call for over 15 mins. Not one person picked up the phone. I needed to check they received my prescription for covid medication. Must be understaffed. Very poor customer service indeed. Boots need to sort themselves out, not sure they will survive as the company have not invested for years. Not going to return here.
September 2023 by Pam Greensmith
There are very helpful and friendly Pharmacist's that work here,I popped in and a Pharmacist named Michael looked at my daughter and suggested we pop into the hospital,he was right she needed antibiotics so I'm so glad he advised us to go there,later we was back to pick up our medication and again all staff were so helpful and friendly
September 2023 by Uma Dyalah
Not only the service is extremely bad .they don't seem to have enough staff.they are racist to the extreme.i am Asian. Every month I collect my meds .you can rest assure .they make me wait longer than their white people. They dispatch their quickly and off they go.why I always have to wait so long .I am incosequent.never seen
September 2023 by Mark Lloyd
Staff very friendly big store and easy to find products
September 2023 by Di Jones
Great customer service yesterday 31st August 9am Pier Avenue store at the cosmetics counter. Really lovely lady explained all the No7 offers available to me to use with my advantage card. Purchased the No7 Intelligent foundation, No7 eyeliner and 2 No7 nail varnishes. Friendly and approcable service with great knowledge of the offers available. Just sorry I didn't get the Ladies name. Hope she sees this.
August 2023 by Nick E
This store's been in the town for donkey's years and is a Clacton treasure. It hasn't changed much in 30 years (which is a good thing - why change something that's already great?) The staff are always very friendly, I always get my prescriptions quickly and they sell some useful stuff.
August 2023 by Den Cogan
A reliable high Street favourite All the staff are friendly, polite and helpful.Somtimes there is a queue and not enough floor staff to assist.Overall a reliable store.
July 2023 by Christine Croucher
Slow service lack of staff.
July 2023 by RICHARD hanney
They could do with more staff as there was Very few people to serve you
July 2023 by Gacha short videos
Very poor service from pharmacy never any staff service gets blamed on lack of pharcist ell dont take our.perscriptions other chemist far more organised
June 2023 by Kerrie Smith
I'm thinking of going somewhere else, because apart from one member of staff who is very helpful & polite, the others are not. On a few occasions they have no pharmacist, so unable to collect prescription. I know this is not staffs fault. Its a shame, as I have been coming her for over 35 years, when the staff were lovely.
June 2023 by stephen Flatman
Excellent value been using for several years.
June 2023 by Phil Grainger
Very few staff, got bored waiting, so went elsewhere
May 2023 by Sarah Carter
Fast efficient service, staff always friendly and shop is clean and tidy.
