January 2024 by Colin White
Probably worth zero stars. Prescriptions are never ready despite waiting four days before attempting to pick them up. It's then a 20 minute wait in the pharmacy while they prepare it. To preempt this I decided to phone to make sure it was ready before I left home. 17 phone calls were cut off by them before I gave up. This is my last time with them. I'm going to change to another pharmacy that might do a proper job.
June 2023 by Mark May
Very poor customer service at this store....rarely answer the phone and its shut due to having no pharmacist more than any boots store I know
March 2023 by Lori Chaslot
Deplorable service. Total lack of customer care.
November 2022 by Aaron Tucker
The customer service of this Boots has really improved in the last 2 weeks. The new manager served me today and I was really impressed with how knowledgeable she was, friendly and caring with my request. If I wasn't mistaken I would of guessed she has been doing this role for many years. A credit to the company and this area.I also experienced her customer service whilst waiting in the queue. This was second to none.You may say that all of this is how customers should feel and experience but I haven't feel this over the years.I will most certainly be sharing this with my friends.
November 2022 by Janet Ellerbeck
Impossible to get thru by phone to book a flu jab
October 2022 by Susan Yates
Just picking up a prescription.
April 2022 by Stephen Brown
The most friendly staff you could ever wish to meet well done keep it up
October 2021 by Linda Ellis
We both just had our flu jabs there. The pharmacist was brilliant, caring, thoughtful and going above and beyond. Would recommend to everyone
October 2021 by Lilian Thomas
Got my flu vaccine. Prebooked.
October 2021 by Brian Merrick
Very good as always, one thing am not to sure about chap giving flu jab asking my wife to many questions unnecessary and none of his business.
July 2021 by Sarah Main
Always takes ages to just pick up a prescription
July 2021 by Sid Porter
Very helpful
June 2021 by Craig Jinman
It's boots pharmacy. Nice friendly people.
May 2021 by R K
Very helpful staff.
February 2021 by LILIAN POGSON
Our small boots is brilliant always helpful.