November 2023 by A Wood
Staff were all helpful, explaining all the different examinations, etc. The process of picking the correct frames and lenses was helpful and informative
November 2023 by keith jarvis
Fantastic experience, friendly helpful staff and very good informative optician.
November 2023 by Robert Grainger
The optometrist was very pleasant and took the time to explain everything he was doing very carefully. He left me feeling very well informed about my sight-correction options. He was helpful providing me with some new trial lenses and I didn?t feel rushed at all or pressured into buying anything. A very relaxing consultation.
November 2023 by Jeffrey taylor
I thought mr cox was very afficient , and explained everything in detail to ,Very happy
November 2023 by stephen birch
Very professional staff l was treated really well
October 2023 by Ruby T
I have to say when I had my eye test the guy was professional friendly lovely really nice. The 3 ladies on the floor don?t help you at all if they were busy I would understand it but they are not when I asked what sort of frames should I go for she said you can just have a look. That shop always been like that I really don?t know why I go there. Cross the road is specsavers they are always busy I have been there with my hubby they are very helpful sorry to say not boots now I see why when you walk pass there are no customers.
October 2023 by Matina Carmichael
Absolutely Disgraceful Service. Been a customer for many years, booked my appointment online, after a number of weeks, as needed a weekend appointment on the 1st of September, appointment booked for 8th of October.The week before my appointment, got a reminder text, 3 days before I got a call asking if I would still be attending etc, next day after that another reminder text.Turned up at the store for my appointment, to find it CLOSED...!!!!! ?? With a sign on the door saying this store will be closed for the next 4 Sunday's!!Thanks so much for letting me know, and wasting my time. Hope you enjoyed your day off!Emailed a complaint in to head office, as when I phoned the store to discuss it, there were Managers in and thy advised me to call or email head office, as yet no response or even an acknowledgement email.
October 2023 by Alan Hawtree
Fantastic service and understanding.with details and additional advice.Great new optometrist.well done all.
April 2023 by Doug Seabrook
I came into the boots opticians on 26/3 for a recheck on my eyes and glasses ,as I Felt the glasses were a little strong,the optician Daryl was amazing and gave my eyes a thorough check he then explained everything to me ,step by step ,and sorted the problem out for me in no time ,he?s a credit to boots opticians .I then was looked after by the team member Bethany who was so kind and polite .
October 2022 by Donna Bees
Just wanted to share how professional and reassuring Amanda (Clacton on Sea Branch) was as she helped me choose my first pair of glasses today. Very knowledgeable, honest and patient as I asked questions and tried on many pairs.Thank you for you kind and excellent customer service.?????
October 2022 by Gary Morley
Boots at Clacton have no appointments for the remainder of 2022. They cannot book for 2023 as the diary isn't available. Second time this has happened. Completely useless service. If Boots are that behind I suggest investing in more equipment and personnel - the case for this is proven at Clacton branch.
October 2021 by Sarah Hendrey
Had my annual eye check. Staff friendly and professional. I was very satisfied.
October 2021 by David Fortune
Came hear to have an eye test the staff were friendly.
August 2021 by Paul Thomas
Lost a nose piece on my 1 year old glasses, Bethany was so helpful and didn't even charge me to replace them both. Great service!
October 2018 by Snappy R
Appalling customer service. Made me wait 6 weeks for appointment then cancelled it the day before as optician wanted the day off.
