November 2023 by Donna Farrer
Paid for delivery and installation of a dishwasher, team came caught the guy trying to cover up that he had ripped our lino floor. When confronted, he be came very rude and aggressive. Stating he subcontracted by currys and had nothing to do with them and what do I want him to do about it!! I then pointed out the other large rip, which he then stated it soft lino!!! Asked if he had installed dishwasher which he had and told him to leave. Dishwasher had not been balanced and was left with 2 rips in floor. Currys delivery support team advise we have to deal with the partner delivery company to resolve issues. It has been 7 weeks of emails, being ignored, a home visit, an offer of cutting it rips and patching!!! We sent quote over but they now saying to expensive for them!!! Delivery support still keeping issuing Vivek Transport 24hrs to respond notices and still unresolved. Do not had currys to install any thing. Because when it goes wrong, they wash their hands of it. I paid Currys not this other company. We are now seeking legal advise
November 2023 by Debbie Whitfield
Awful customer service went to buy a new phone contact may I add my partner also bought a new phone we were told it would be nxt day delivery wich it wasn't & was also told I could have my new phone updated when I picked my phone up there were a lots of staff about but all seemed to be busy re merch bays in the store may I add I work in retail & the customer service I received from the store was disgusting also when I did collect my phone I was told it would £15.00 to my data to be transferred onto my new phone this was never mentioned during the transaction massive thumbs down ?
November 2023 by Rock Nigel
Helpful staff and when it's not busy nice place to get the electronic goods you need and with the finance options made it easier for me.
October 2023 by Terry golding
I must congratulate this store on outstanding customer service, in this day and age when most customer service is poor. We have visited this store three times in the last few months and the service was amazing, we were even offered chairs while we were waiting, this was a first, staff very helpful , knowledgeable and polite,
October 2023 by Luca Del-Guidice
If I could give 0 stars I would.. absolutely awful service and company, call the customer services number and they tell you to go to store but the store say isn?t there issue. Avoid at all costs is all I suggest. Oh and if you order online don?t expect to be allowed to collect your item.
September 2023 by Cara Carter
3 starts for the Lady who served me she could have been more knowledgeable about the product I was interested in buying. The lady could not tell me anymore than what was written in front of meFive stars plus for the 2 gentlemen who delivered and installed my washing machine phone call when 15 mins away, polite friendly and respectful of my property they were quick and efficient
September 2023 by PAUL CHAPMAN
Disappointed with initial greeting None available waited for 5-10 minutes for assistance eventually found 4 reps chatting asked if it was possible to buy a tv Woman said I'll find someone for you and carried on the conversation with friendsYoung man arrived was good and helpful had it not been for him we would have walked we purchased LG TV terrible management
August 2023 by Neil Faulkner
Helpful friendly staff who gave relevant advice as opposed to sales jargon. Good after sales service too.
August 2023 by Ekaterina Stafford
We needed good gamers earphones. But all we've found were small pictures of earphones to choose from. When we asked if we could have a look at a couple of models, the answer was NO. The guy said if he opens a box to show us earphones, he won't be able to sell it after. We've never seen such awful customer service before! Just wasted time to come here!
August 2023 by Trevor Lowman
Had a great experience, our sales assistant Justin was brilliant, excellent customer service very knowledgeable on the products, highly recommended.
August 2023 by Jan
Tom was was lovely very helpful we wanted new TV for our caravan x
July 2023 by Khalish Smith
Like any other retail store really, very helpful. Purchased a washing machine and a fridge freezer to be delivered. Delivery was excellent, those delivery guys are exceptional.
June 2023 by Dean Cooper
Staff could not be bothered never got enything in stock have promotions but never got them sent me to chelmsford joke
May 2023 by Den Cogan
A reliable retailer, selling goods from computers, TV's, fridges to coffee makers an hoovers.Odten you can find great deals that you will not find advertised online.Well worth a visit
April 2023 by Christine McDougall
We visited today to buy a washing machine. Josh served us. He was very helpful in answering questions and helped guide us to buy a machine that met our needs perfectly.
