March 2024 by Karan Chamberlain
Staff were very patient and accomadating. No.complaints what so ever
March 2024 by Jan
Friendly staff member happy advise and help.Will shop locally again.
March 2024 by Danielle Sprog
I have always shopped in here the staff are so friendly and helpful it's always a pleasure to shop here.
March 2024 by Robert Conway
Delightful service. Like going back in time to when staff were courteous and helpful. Nothing was too much trouble.
March 2024 by sally brown
But taken out a policy watch strap faulty but can't help until watch lost or broken he ho
March 2024 by dug bartlett
very good
March 2024 by Peter White
Very helpful lady.
March 2024 by Sarah
Saw what i wanted they ladies were very helpful and wrapped it for me aswell and as it was a gift printed out a gift reciept very good service and very friendly
November 2023 by Sharryn B
Disgusting serviceWe bought our engagement ring from clacton store and from day we bought it we was told to wait 2 weeks then on pick up we got handed the diamond ring in a plastic bag and was rude to my girlfriend.4 weeks later diamond fell out of ring and we took it back and was told ring would be sent to there head office was told it be 3 weeks...after many calls and no contact from the store we now told it would be a further 6 weeks as it had to be taken to a diamond specialist..Amy then told us that someone had rung us and told us that it would be 3 to 4 weeks...we NEVER recieved any call at all...they proceeded to tell us they did call us but couldn't give us a name who called us. We told Amy they did not call and she then said " we called you & we was told it be 3 to 4 weeks...NO call was ever recieved..call logged checked..no call.We are taking legal action as we want refund under consumer rights " not fit for purpose" but Amy still refuses to give us any date on ring.Absolutely disgusting customer service.I would never use this company again & has made this very special event into a heartfelt nightmare...We are now left with no ring!
November 2023 by katrina ahmet
Staff really helped out with my decision making. Nothing too much trouble
October 2023 by Chris Harris
Amy was very helpful and took the time to sort my watch strap and battery replacement. Very knowledgeable.
September 2023 by deborah stamp
took ages to get my husbands watch back, when went to collect wrong one sent, then took another 3 weeks to get right one 6 weeks all together .......was very shocked that i took longer insurance out and because the company replaced the watch my insurance is now finished .........I never asked for another watch thought would be fixed ..........so paid for another years insurance and basically paid extra for another watch ???? not happy about that
August 2023 by Nick E
I've been coming here for many years. They stock some quality products at reasonable prices that's always well presented and fun to browse. The staff are always very friendly and helpful.
August 2023 by Donna Stainton
I couldn't see what I was looking for, but they found the earrings I wanted. They were very helpful and curteous throughout the sale
July 2023 by Norma Blanche
The young lady who served me was very helpful and knew exactly what I needed. The work was completed very quickly. Thank you.
