Mobile Phones & Accessories in Clacton-on-Sea, Essex

“A joy to get a long standing issue with VOXI sorted face to face.If you have an issue with VOXI, welcome to hell. You can't talk to an actual human, only a cretinous VOXI web robot who's first language is not English.After 8 weeks of VOXI sending me wrong replacement SIMS (one to my previous address!). I thought I'd see if a VODAFONE human could help me in a Vodafone shop. I explained the problem and within 15 minutes the very helpful member of staff (Charlotte?) managed to get me my original mobile number back and activated. Thank you so much? .VOXI are still in the last chance saloon with me as a customer. I hope they ditch the utterly useless web portal, customer disservice approach soon - some problems need a human touch to solve. VOXI' s approach to customer relations is pathetic!”

“Incredible customer service. I came in super late just before closing time expecting them to be upset and they were more than happy to continue with my transaction.Great conversation and treated with respect and kindness.Will definitely return to this Cex.”