December 2023 by Martin Crawford
Why is there no telephone number to contact Tesco at Clacton for pricing errors? I have been charged £66 for three packs of Cauliflower Cheese! I don't really want to drive 10 miles each way to go back to the store again this week, but am not going to let this one go.
December 2023 by christopher hogben
14/12/23. Thursday 6:15am visit. Went un to grab a few packs of socks. Easy to find and in stock. Great. Unfortunately nearly got run down buy a staff member with cages. 2 staff chatting next to cages which were not moving. I went around them to the front. Cages started moving as a guy pushed 2 fully loaded by himself. He just stopped them in time, must have seen Mt trolley sticking out the front. Perhaps if he wasn't chatting to them 1st, he would have observed me walking behind the cage earlier. Then shortly after collecting socks, I was exiting the veg area Isle when the SAME guy rolls a cage, let's it go before its stopped, and it rolls closing to the gap off I was just walking through, which could have hit me. I had to quick swerve around to the other side of the cage. I realise they are busy, but PLEASE look out for customers and don't let chatting or carelessness cause an accident.Checkout operator was soooo sloooow ( slower than the slow customer) , chatting to a customer she was clearly friends with. Once she wasn't chatting, she was fast. I checked out and overtook the customer half way before getting out the store. Moral of the story: staff chatting causes danger and frustration. Do you work, not your social.
November 2023 by Ewa Siwiec
Lots of things. Not too crowded. Pleasant experience.
October 2023 by Lee Osborne
Thank you Jamie for your excellent Customer Service and your knowledge on purchasing data. You were polite, explained in a clear manner, listened and an asset to the Clacton Superstore mobile store. Jamie is certainly the 'go to' for information on phones and data purchasing. Thanks again ?
October 2023 by lee vanderplas
It's got everything you need in 1 place, starff are helpful
August 2023 by Jamie
The worst customer service ever from an old lady called old Julie this morning. on the self-service check out, uncaring, no apologies bad atitude etc for price queries and a lot of wasted time. I had to walk 25 yards or more to the shelf where it came from with her. I have a bad health condition atm Tesco needs to send mystery shoppers out like Lidl do. It's the last time I'm shoping in there people like her put me off shopping there . I'm going to use a different supermarket next time, being honest, sorry Tesco .
August 2023 by Mick Gedge
Staff helpfully parking was good this time good was over 100 this time could do with a bit cheaper
August 2023 by Kevin Jenkins
Early morning shopping recommended.. Huge store outside Clacton. Plenty of parking. Cafe. Kiosk. Travel money. Our regular choice for a weekly shop.
July 2023 by Alan Verrall
Ok staff are helpful nice selection wheel chair friendly
June 2023 by A Wood
There should be more tills with checkout operators
June 2023 by Colin Gibbs
Store is always nice and clean with a helpful and what appears to be happy staff. I just visited the store to purchase my usual salad items. The Bell peppers, although in date we're mainly soft and damaged ! And the chopped bags of Iceberg lettuce again in date were a nasty and brown. All the salad items looked like they had been left out in the sun.
June 2023 by Jamie Sillett
The girls on the front of the desk have terrible customer care and communication skills and definitely need to be trained further. I will use ocado moving forward especially now they price match.
June 2023 by Brian Stokes
Bought a shirt today, but the security tab was not removed. Nor have a 23 mile round trip to have it taken off. Couldn't speak to anyone by phone. Not good.
May 2023 by SUSAN HUNT
I was tsken poorly at a checkout and i wish to praise Lindsay on the checkout at clacton on sea she went over and above to help me she packed all my bags for me and put them in the trolley and made sure that i was ok so i wish to thank her and for tesco employed her she is a credit to your team THANK YOU LINDSAY
April 2023 by mark hammett
Went through the self serve and due to a computer malfunction got treated like a criminal. Think its time to look at another supplier of groceries.... also food quality is terrible. Staff very apologetic but too little too late... put up with them for too long now... AVOID AVOID AVOID
