phoning sends you to india. cant book appointments. google doesn't let you give 0 stars
Very friendly staff and helpful. The one downfall is that everything is at the self-service machines now, but you have to wait in a very long long long qeue to hand in coins... this adds considerable time.
Why oh why did it all go self service apart from one desk with a queue a mile long. It's not like they don't make millions every year to be able to afford the staff.