Building Societies in Colchester, Essex

“So, I needed help. Not having a great time and having to provide 2 years worth of financial evidence for the worst of reasons! Out of all of the banks that I walked into today, Nationwide stood out far beyond the other 4 financial institutions for the best of reasons. Thanks only to Tom and Fiona. A great team at the front desk doing a great job. Tom was very quick to identify my needs and dealt with me brilliantly. Whilst Fiona dealt with all of the other enquiries brilliantly and effortlessly, Tom was busy with me and both of them wore a big smile to boot. Thus leaving all customers extra happy. Pay attention, that is what customer service looks like! So, I would like to thank both of them for their efforts. Thanks Tom and Fiona! Alla prossima volta! Grazie :)”

“I recently opened an account online, a chaotic experience which required additional documents. If it weren't for this helpful branch I would have abandoned the attempt. The manager went out of her way to return my call and helped without prompting by me. I really appreciated that. So much better to be treated like a human. Branches still have a purpose and hopefully this one will remain for the future.”