August 2023 by 683samw
We stopped here on the way to lowestoft for a few nights away. This branch of Burger King offered nothing but slow service (staff seemingly confused by orders), dirty dining area and facilities, and greasey food. Definitely avoid if you want "fast" and quality food.
July 2023 by FloBob33
Grubby services staffed by uninterested youngsters. If you need to go to the loo then you?re probably better off going elsewhere unless you?re desperate or have a strong stomach and can cope with the truly disgustingly filthy toilets. Lukewarm food slapped together and served without a smile. Didn?t eat mine as judging by the state of the loos I wasn?t sure if the kitchen or staff were that clean either.
July 2023 by jcw4271
Forget the food, this place is a public health hazard. Filthy, smelly toilets, an offence to public decency. Avoid like the plague.
July 2023 by DesertBeetle
My least favourite chain but this place produce a really excellent burger. I had a Whopper meal with fries and onion rings. Couldn?t fault it, it was freshly prepared, tasty with fresh lettuce and tomato, all was hot and freshly cooked and the staff were polite.
July 2023 by Lawrence50404422
Filthy. Dirty floor. Rubbish strewn across car park. Tables not wiped down. Empty when we arrived so no excuse for staff not to be on tidy up duty. Avoid unless your are absolutely desperate. A grim experience.
June 2023 by Trevor M
Tired, dated, not clean, staff than can barely speak English. A greasy burger.. It makes you wonder how much longer burger king can go on for
March 2023 by SkzfayeB97
Only had three members of staff on and there were large queues. Admittedly the chips were hot but that was it. The burger was cold and despite asking for items to be removed they were included. The Nuggets tasted like cardboard and the batter was soggy and tasted stale. The dispensable machine, tasted like soda water and nothing else.
March 2023 by debbiesolo
We thought we'd give this a try as it's near where we live. We ordered 2 double whopper meals both with cheese, one with no lettuce. 25 minutes later we received extremely salty chips both whoppers had lettuce and neither had the cheese. We took back the burgers which were replaced in a minute but were cold and pretty poorly thrown together. A lady sitting at the next table said that this is usual service and that she always cleans her own table when she visits. A worker then decided that the chairs needed rearranging, but instead of lifting and moving them, it sounded liked she dragged and threw them with gusto. It was so loud we couldn't hear ourselves talking. I can certainly say we will never return.
February 2023 by aishacampbell1863
Had to wait a while to order, then wait a while for food, food was very salty and not fresh, restaurant tables and floor wete very dirty
February 2023 by christiew943
Just stopped off to pick up a Burger King and was handed a cold burger Queried with a member of staff about the issue Female manager with brown hair stated the burgers had just been made but said she would bring us new ones Come back over and said ? you do know our burgers are served with cold bacon? I explained that I didn?t know this information but cant understand how that would have affected the rest of the burger being cold! Regardless of the policy you should politely advise a customer if they have queried something with their order. I didn?t go into Burger King to spend £20 for a cold burger and to experience rude manners particularly from the manager.
February 2023 by chrisniki2020
What a tip.Every table was dirty with food etc. The floor looks like it has never been washed. The outside tables and surrounding area had litter strewn all over the place. When I approached a member of staff to complain all I got was, I've only just stared my shift. It amazes me that it has got five star ratings. A complete disgrace.
February 2023 by Ian F
Using the touch screen ordered without mayo and ketchup. Guess what came on it. Would have been an issue if you were allergic to eggs etc. Tables in need of a clean, this appears to be common at all fast food outlets recently. Service was reasonably quick.
January 2023 by Moono001
Very disappointing food cold sent back and received a hot half cooked bacon double cheeseburger which is by far the worst I?ve eaten in a long long time. Restaurant was filty food all over the floor and the staff was more interested in chatting about what happened last night than actually doing what they were supposed to be paid to do which is clean serve and customer care Very poor I won?t be taking my family back that is for sure
November 2022 by H4590FValisha
I went in to grab something quick and ended up waiting 30 minutes for a burger and fries and when I got my food. My burger was lukewarm will not be returning
July 2022 by dc bloss
Popped into the Kelvedon one.\\nMeals were cold, I had a chicken royal and the lettuce was hotter than the chicken.\\nI also had a tea.\\nI asked for sugar and was told I could have one sachet, and milk, one sachet.\\nThe restaurant good do with a bloody good clean\\nThe floors were dirty and cobwebs everywhere.\\nI wouldn't recommend.
