January 2024 by martin ellis
I have been a customer at Harwich Rd for a few years now.The staff always go above & beyond to help even when I can see they are extremely busy. They are knowledgeable & friendly.The new daylewis app makes things so much easier to order my prescriptions.The new pharmacist is very helpful, always has time to listen & offer advice. I for one will not go anywhere else.Keep up the good work!
January 2024 by Charlotte Valentine
Wonderful service everytime, staff are really friendly and helpful. Thank you.
January 2024 by Olea Volcovscaia
Very poor service.Two days I tray call and no one picked my call. I need my medicine and I can?t get it in the time.
October 2023 by Laura Stevens
If I could award zero stars I would. Absolutely shocking place. Never answer the phone. Tell me to order online for my delivery which I do them they get that wrong. I wouldnt bother wasting your time
October 2023 by Sarah Nelson
*EDIT* spoke to staff who advised they are extremely busy, talked me through the mobile app and how to order repeat prescriptions on there, ordering was easy and we're ready to collect next day. Much easier!They want you to call before going to collect prescriptions. NO ONE EVER ANSWERS THE PHONE!
October 2023 by Ricki Tiller
Lovely pharmacy great staff very helpful , thanks so much to the pharmacist that I spoke to she helped me so much I cannot recommend enough well done
August 2023 by Maria ?Tempest? Grego
I don?t think they know what a phone is for because they never answer it, they loose prescriptions and aren?t helpful at all. I?ve even been overdosed with higher a morphine dose than was ordered by my doctor. I wouldn?t use this pharmacy but I have to as I?m disabled and this branch is closest to where I live.
June 2023 by George High
Always very helpfull and efficient
February 2023 by L M B
Phone never answered and then given the wrong medication without so much as an apology. Worrying considering it is meant to be checked? then when you try and sort the error they made out, the pharmacist gives a stinking attitude and acts like you are bothering them.
February 2023 by Ben Hammond
Usually not too bad but last with short brown hair , middle aged is quite unhelpful and if she can get out of doing anything to help she will .
December 2022 by Michelle Clayden
Tried to pick up medication for my mother, when I pulled up they half shut the blinds. When asked if they were closing, they didn't reply and shut the barrier further. Not happy!.
December 2022 by Kyra Downes
Staff are excellent cannot fault them but I haven't been able to get through on the phone for nearly 2 months now which is inconvenient as I need to order repeat prescriptions and cant always get there before they close because of work, hence the reason I've only given 3 stars
December 2022 by Shirley Ratcliffe
Always very pleasant.Very over worked staff but very helpful and patient.
October 2022 by Will T
First time I?ve been to this pharmacy, and I must say the customer service was first class. My prescription was sent through from the GP surgery to the pharmacy and it was ready for me to collect. If I could give more stars I would. To the Day Lewis team keep up the good work !
October 2022 by Rick Thompson
After leaving my regular prescription with them for seven days, I was disappointed to find that my insulin had not been ordered for me. Meaning yet another visit has to be done
